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Learn how to evaluate, implement, and troubleshoot a Windows 10 deployment within your organization using Windows Autopilot.

Take your team to the next level. Learn the core principles of lean IT, including value, value streams, flow, pull, and perfection, as you prepare for the Lean IT Foundation exam.

Learn how to solve common IT issues on your own. This collection of hardware, software, and networking troubleshooting tips helps Windows users help themselves.

Discover how to leverage Microsoft 365 Business, an integrated IT solution intended for small and medium-sized businesses (SMBs), to manage and safeguard your organization.

Learn how to effectively deploy and manage a modern Windows 10 desktop environment within an enterprise. This course closely aligns to the first two domains of the MD-101 exam.

Learn how to configure and manage Microsoft SharePoint Online.

Stay on top of the frequent updates to Microsoft Office 365. Learn about the latest enhancements to all the Office apps including Word, Excel, Outlook, and PowerPoint.

Prepare for Exam MD-100: Windows 10 by reviewing how to configure networking, storage, data access, data usage, and Remote Management in Windows 10.

Extend the life of your PCs—and review key topics measured on Exam MD-100: Windows 10—by learning how to perform basic management and maintenance of Windows 10.

Get an introduction to virtual private networks (VPNs). Learn the basics you need to know to set up system access for remote users via VPN.

Prepare for the CompTIA A+ Core 2 (220-1002) exam. Study exam topics related to security and organization.

Prepare for the CompTIA A+ Core 1 (220-1001) exam. Explore topics in portable computing, such as troubleshooting laptops and maintaining mobile devices.

Prepare to take and pass the CompTIA A+ Core 1 (220-1001) exam. Review internet fundamentals—from broadband connections to VPNs—and dig into key virtualization concepts.

Review essential networking concepts—from troubleshooting hardware failures to using the Windows Firewall—as you prepare to take and pass the CompTIA A+ Core 2 (220-1002) exam.

Prepare for the CompTIA A+ Core 2 (220-1002) exam. Explore portable computing topics, such as connecting to the internet, managing power, and maintaining mobile devices.

Review essential wireless networking concepts—from working with DNS to configuring routers—as you prepare to take and pass the CompTIA A+ Core 1 (220-1001) exam.

Learn how to install, upgrade, and configure Windows 10, and prepare for the Deploy Windows domain of exam MD-100: Windows 10.

Discover how to work with Windows under the hood, manage users and groups, and maintain operating systems as you prepare for the CompTIA A+ Core 2 (220-1002) exam.

Explore the tools you need to implement and manage the Windows 10 operating system.

Learn about the changes introduced in ITIL® 4 Foundation, and how updates to this service management framework affect the popular ITIL® Foundation certification exam.

Learn the basics of ITIL®: the world's most popular approach to IT service management. Review ITIL® v3 and ITIL® 4 concepts and certification exam prep strategies.

Make the switch to Windows 10. Learn what Windows 10 has to offer your business, how to upgrade work securely with the cloud, and how to deploy devices using Windows Autopilot.

Get a practical, hands-on approach to mobile security: securing your Android or iOS phone against hackers, thieves, and snoops.

Learn how to deploy, configure, and manage your Windows 10 mobile devices using Microsoft Intune, the enterprise-level mobile management platform.

Learn how to deploy Office 365. Move your network to Office 365 and configure Office 365 accounts, email, file sharing, and other valuable business services.

Learn the basics of Windows networking. Find out how to connect to a network, manage network settings, maintain a firewall, and troubleshoot connectivity issues in Windows 10.

Do people rely on you to diagnose and fix their computer issues? Let this course help you to help them. Learn how to troubleshoot a range of hardware, software, and network issues.

Learn how to resolve some of the difficult issues that might arise when supporting Windows 10. Explore advanced troubleshooting for IT professionals in an enterprise environment.

Learn the fundamental skills needed to get a job as an IT help desk technician. Learn the basics of software installation, networking, and troubleshooting.

Learn how to troubleshoot Windows 10 issues commonly encountered by IT and help desk professionals.

Learn how to put the seven key ITIL® Foundation concepts into practice. This course shows how to apply concepts such as the service management lifecycle to real-world IT scenarios.

Learn how to apply DevOps concepts and ITIL® within an enterprise IT organization. Examine where DevOps and ITIL® intersect and how to adapt each in an enterprise setting.

Learn how to protect your network, files, and system. This course covers authentication, authorization, encryption, antivirus, antimalware, and network security setup.

Review information that can help empower end users to solve beginner-level IT issues. Explore tips for configuring mobile devices, setting up Wi-Fi, dealing with malware, and more.

Everyone can benefit from knowing how IT works. Get tips to solve beginner-level IT issues related to computer setup, app installation, file management, backup, and more.

Get the answers you need to troubleshoot end-user issues in Office 365, including more complex issues related to printing, version compatibility, corrupted files, and startup.

Explore solutions to the most common Office 365 support requests and learn how to answer the top how-to questions about Word, Excel, SharePoint, Skype, Power BI, and more.

Prepare to take the CompTIA A+ (220-901) exam. Learn about network cabling, IP addresses, TCP, DNS, setting up a wireless network, troubleshooting Internet connectivity, and more.

Knowing how to administer and configure macOS is a key skill that any IT admin should know. Learn how to back up, restore, monitor, and secure macOS Sierra.