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Business Fundamentals for Customer Success Managers
with PracticalCSM
This course contains key information on business management for customer success professionals. It explains how businesses create value, as well how they are organized and managed.

1h 9m Beginner Views: 5,161
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Value Realization Best Practices for Customer Success Management
with PracticalCSM
Learn how to determine a customer’s required outcomes and measure activities and outputs to prove the value of your solution in helping to attain those outcomes.

1h 5m Beginner Views: 3,539
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Avoiding Common Pitfalls in Customer Success Management
with PracticalCSM
Gain essential information about the most common problems, mistakes, and barriers to success in customer success management (CSM), as well as guidance on how to avoid them.

35m 36s Beginner Views: 2,686
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Engagement Preparation Best Practices for Customer Success Management
with PracticalCSM
Learn about the essential preparatory research and analysis work that customer success managers should undertake when preparing for a new customer engagement.

55m 6s Beginner Views: 4,603
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Twitter Essential Training
with Jess Stratton
Learn how to compose and reshare tweets, connect with friends, and join the conversation on Twitter.

1h 28m Beginner Views: 28,526
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Start a Side Hustle
with Chris Guillebeau
Capitalize on your creative skills without quitting your day job. Learn how to jump-start a side hustle that earns you a brand-new source of income.

51m 54s Beginner Views: 40,029
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Time Management Fundamentals
with Dave Crenshaw
Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.

2h 53m Intermediate Views: 4,381,552
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Google Ads (AdWords) Essential Training
with Brad Batesole
Learn the foundations of pay-per-click (PPC) advertising with Google Ads (formerly known as AdWords), the industry-leading PPC platform.

3h 7m Beginner Views: 194,158
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Getting Your Talent to Bring Their Best Ideas to Work
with Becki Saltzman
Discover ways to encourage your employees to bring their best ideas to your organization rather than save them for a future project or side hustle.

58m 54s Advanced Views: 4,287
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32 Ways to Make Extra Money
with Chris Guillebeau
Find inspiration in 32 unconventional, unexpected ideas for generating income with your own unique project—a side hustle—during your off-hours.

2h 39m Beginner Views: 101,941
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YouTube Tips Weekly
with Ash Blodgett
Grow your YouTube channel. Learn the secrets of making viral videos, increasing your subscriber count, and getting more views, with these YouTube tips.

2h 32m Intermediate Views: 97,377
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Course

Advertising on Facebook
with Megan Adams
Amplify your reach with Facebook advertising. Learn how to create and manage Facebook ads campaigns that grow your business and boost your brand.

1h 37m Beginner Views: 79,277
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Course

Growth Hacking Tips
with Brad Batesole
Scale your business. Learn the latest growth hacking techniques being used by companies big and small to unlock exponential growth.

35m 45s Intermediate Views: 15,253
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Course

Learning Facebook
with Jess Stratton
Learn how to use Facebook to connect with friends and family. Discover how to build your friends list, share status updates and photos, adjust privacy settings, and more.

1h 42m Beginner Views: 25,116
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Course

Marketing Your Side Hustle
with Chris Guillebeau
Now that you’ve started your side hustle, learn how to find potential customers, often without spending any money.

1h 9m Beginner Views: 12,886
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Course

Google Analytics Essential Training
with Corey Koberg
Find out how your website is performing using Google Analytics. Discover how to use this leading analytics tool to track, analyze, and report on site visits and marketing goals.

2h 36m Beginner Views: 438,738
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Calculating the Value and ROI of Customer Service
with Brad Cleveland
Explore the value of customer service and discover how it can earn a return on investment (ROI).

1h 12m Advanced Views: 11,089
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Course

Mixtape: Highlights from LinkedIn Learning Courses
with LinkedIn Learning Instructors
Listen to carefully curated highlights from a variety of LinkedIn Learning courses: succeeding as a new manager, building resilience, adapting to change, managing stress, and more.

1h 14m Intermediate Views: 3,498
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Course

Marketing Programs that Power Customer Acquisition
with EntrepreneurNOW
Examine eleven different marketing programs in depth, including email marketing, SEO, content marketing, and advertising, with examples to apply the right ones to your business.

1h 2m Beginner Views: 2,557
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Supply Chain and Operations Careers: Certification Tips and Tricks
with Daniel Stanton
Find out which supply chain certification is right for you. Review the major certifications—from APICS to SCMA—and get valuable study tips and tricks.

2h 19m Intermediate Views: 16,217
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Course

Learning Instagram
with Garrick Chow
Get up to speed quickly with Instagram, the wildly popular photo-sharing social network.

57m 40s Beginner Views: 50,909
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Course

Marketing Tools: SEO
with Brad Batesole
Explore today's top tools for SEO optimization and competitive research. Learn how to leverage each resource to gauge how your site is doing and make measurable improvements.

1h 37m Intermediate Views: 46,753
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Advanced SEO: Search Factors
with Brad Batesole
Learn how SEO search factors impact how your content makes its way to your audience.

1h 11m Advanced Views: 24,070
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Course

Marketing Tools: Social Media
with Carlos Gil
Explore which social media apps, platforms, and tools are best-suited for your small to medium-size business.

37m 4s Beginner Views: 31,713
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Course

Attracting, Hiring, and Working with Gen Z
with Sophie Wade
Learn how to attract, hire, lead, and support Generation Z, the demographic following the millennials.

46m 23s Intermediate Views: 5,395
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Course

Marketing on LinkedIn: The Sophisticated Marketer's Guide
with Alex Rynne
Find out how sophisticated marketers use LinkedIn to run campaigns that impact every stage of the funnel.

54m 33s Beginner Views: 13,778
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Course

Value-Based Pricing
with Stefan Michel
Explore the benefits of value-based pricing, a strategy in which you set prices based on the perceived value to customers instead of on cost.

47m 18s Advanced Views: 5,600
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Course

Getting Started with CSS for React Developers
with Eric Greene
Start using CSS and PostCSS to create elegant React applications. Learn how to use CSS with your projects, add PostCSS plugins, and test your CSS in a few web browsers.

1h 34m Beginner Views: 4,715
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Course

Entrepreneurship Foundations
with Kim Kaupe
Learn the foundations of entrepreneurship and assess your potential to become a business owner.

1h 13m Beginner Views: 81,740
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Course

Organizational Learning and Development
with Britt Andreatta
Learn how to build a learning and development program to attract and retain talent and help employees develop the skills that keep your organization competitive.

53m 48s Beginner Views: 128,947
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Course

Customer Service: Call Control Strategies
with Myra Golden
Get tips for communicating on the phone with upset customers. Discover time-saving call-control strategies to move customer issues to resolution.

23m 18s Intermediate Views: 22,951
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Course

Building Customer Loyalty
with Noah Fleming
Build customer loyalty. Learn how to identify and retain your most valuable customers and keep them loyal for life.

28m 45s Intermediate Views: 10,790
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Winning Back a Lost Customer
with Noah Fleming
Lost customers are not lost causes. Learn why customers leave—and how to win them back.

28m 3s Advanced Views: 7,424
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Course

Asking Great Sales Questions
with Jeff Bloomfield
Learn how to ask sales questions that lead to high-quality interactions with customers and clients.

50m 22s Intermediate Views: 10,346
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Selling to the C-Suite
with Jeff Bloomfield
Learn how to prepare for a sales presentation with the C-suite of your next top prospect.

1h 3m Advanced Views: 4,755
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Course

Sales Foundations
with Jeff Bloomfield
Find out what makes salespeople effective, and learn specific strategies for prospecting and product positioning and developing a sales process.

55m 11s Intermediate Views: 213,831
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Course

Advertising on YouTube
with Anson Alexander
Learn how to use YouTube for advertising. Get tips for creating engaging videos, building effective ad campaigns, targeting specific audiences, and more.

1h 9m Intermediate Views: 23,591
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Course

The Science of Sales
with Jeff Bloomfield
Learn how the science of sales—understanding who people buy from and why—can help you better connect with your customers and their needs.

56m 57s Intermediate Views: 165,921
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Course

Creating Social Content with Adobe Animate CC
with Joseph Labrecque
Learn how to use Adobe Animate to create unique rich media that you can easily repurpose and share across different social networking platforms.

1h 31m Beginner Views: 10,015
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Course

Influencing Others
with John Ullmen
Learn how to increase your influence and visibility in your organization.

41m 49s Intermediate Views: 1,158,616

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