soft skills

What does every hiring manager look for in an employee? Set yourself apart from the pack by getting the essential soft skills--abilities that help people interact effectively with others--that employers value most, from communication fundamentals and being a team player to advancing your critical thinking skills.

Discover how to make your customers and their needs a primary focus, while at the same time developing and sustaining productive customer relationships. Develop skills for listening to customer needs, building rapport with those you're helping, and turning challenging customers into true allies.

Learn the key skills necessary in today's selling environment—from negotiation to telling great stories and selling with authenticity. Recognize that selling is a partnership. Develop your sales skills, people skills, and ability to create emotional engagement and earn the trust of others.

Learn core concepts and skills necessary in today's selling environment—from negotiation and closing strategies to selling with authenticity. Recognize that selling is a partnership. Develop your sales skills, people skills, and ability to create emotional engagement and earn the trust of others.

Sales is hard. Throw in today's volatility and it gets even tougher. But during this time, there are opportunities to hone your expertise. This learning path helps refine your interpersonal, authenticity, and remote communication skills—critical tools to sell successfully in times of uncertainty.