What does every hiring manager look for in an employee? Set yourself apart from the pack by getting the essential soft skills--abilities that help people interact effectively with others--that employers value most, from communication fundamentals and being a team player to advancing your critical thinking skills.
Build a solid process for achieving your goals and bouncing back from challenging situations.
Learn to communicate, listen, and work well with team members and peers.
Developing Your Emotional Intelligence with Gemma Leigh Roberts
Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.
1h 8m • COURSE
Building Resilience with Tatiana Kolovou
Learn how to bounce back from difficult situations, by building your "resiliency threshold," with these training techniques.
34m 25s • COURSE
Embracing Unexpected Change with Todd Dewett
Improve how you deal with change in your professional and personal life. Learn how to put change in the proper context, create the right perspective, and become more resilient.
14m 13s • COURSE
Critical Thinking for Better Judgment and Decision-Making with Becki Saltzman
Teach your team how to think critically. Learn how to use critical thinking to avoid fallacies, spot biases, craft better arguments, hone judgment, and improve decision-making.
56m 49s • COURSE
Why Trust Matters with Rachel Botsman with Rachel Botsman
Explore ways to identify and address trust issues in your personal and professional life.
25m 52s • COURSE
Teamwork Foundations with Chris Croft
Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team.
1h 25m • COURSE
Communication Foundations with Tatiana Kolovou
Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
1h 22m • COURSE
Effective Listening with Brenda Bailey-Hughes
Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
1h 4m • COURSE
Persuading Others with Dorie Clark
Ensure that your ideas get a fair hearing by cultivating your persuasion skills. Discover how to establish credibility and how make it easier for people to respond with a "yes."
33m 6s • COURSE
Writing in Plain Language with Leslie O'Flahavan
Learn to write in plain language and help your readers understand and act on your documents and content.
42m 5s • COURSE
Banish Your Inner Critic to Unleash Creativity with Denise Jacobs
Express your most creative self—minus the fear and self-doubt. Learn how to banish your inner critic to unleash maximum creativity.
1h 2m • COURSE
You'll learn professional skills with these experts
Gemma Leigh Roberts
Gemma Leigh Roberts is a chartered organizational psychologist, executive coach, and performance psychologist.
Gemma is the founder of the Resilience Edge®, which focuses on helping individuals enhance psychological resilience, master challenges effectively, and thrive in life and work. The Resilience Edge also functions as a center for research into psychological resilience.
Gemma is also the founder of the Career Compass Club®, a career coaching community that helps people to transform their careers.
You can access free resilience and coaching tools and get in contact with Gemma at gemmaleighroberts.com.
Tatiana Kolovou is faculty member at the top-ranked Kelley School of Business at Indiana University.
She came to the United States as an "academic immigrant" from Athens, Greece. Now she teaches business communication and cross-cultural effectiveness. Tatiana consults with executives and teams at large companies to develop effective communication skills for the global enterprise.
Dr. Todd Dewett is one of the world's most watched leadership personalities.
He is an authenticity expert, best-selling author, best-selling educator at LinkedIn Learning, a TEDx speaker, and an Inc. Magazine Top 100 leadership speaker. He is a thought leader and expert on leadership, focused primarily on authenticity and aspects of relationships and leader behaviors that drive success at work. His unique take on leadership has resulted in quotes in the New York Times, Businessweek, Forbes, TIME, and hundreds of other outlets. After beginning his career with Andersen Consulting and Ernst & Young he completed his PhD in management and organizational behavior at Texas A&M University and enjoyed a career as an award-winning professor and scholar. Todd has delivered over 1,000 speeches and created a body of educational work enjoyed by over 20,000,000 professionals around the globe. His recent clients include Microsoft, ExxonMobil, Pepsi, Boeing, General Electric, Caterpillar, and hundreds more. Visit his home online at www.drdewett.com.
Becki Saltzman is an author, speaker, and founder of the Applied Curiosity Lab.Trained in behavioral science and applied psychology at Washington University in St. Louis, Becki conducted award-winning research as a graduate student using a mathematical model of behavior prediction. She went on to a career as a fashion buyer, and then spent 20 years as a top real estate broker. All the while, she continued to study the science and art of curiosity and the role it plays in sales and influence, creative problem-solving, decision-making, and lifestyle design.To understand the role of curiosity in the lives of remarkable people, Becki spent two decades studying and collaborating with behavioral scientists, embedding herself into a variety of industries and cultures, and conducting interviews around the world. These findings and adventures led her to found the Applied Curiosity Lab and create the Applied Curiosity training modules. She speaks and writes about curiosity as a tool for business insights and elegant, competitive advantages—as well as a lens for adventure.She is the author of Living Curiously: How to Use Curiosity to Be Remarkable and Do Good Stuff, and Arousing the Buy Curious: Real Estate Pillow Talk for Patrons and Professionals.
Rachel Botsman is a leading expert and author on trust in the modern world.
Rachel Botsman is the author of two groundbreaking books on trust that have been translated into twelve languages. She is the first Trust Fellow at the Oxford University Saïd Business School where she lectures on trust and technology. Her TED talks have been viewed more than four million times and she is the host of the podcast series Trust Issues. Rachel has lived and worked on four continents, giving her a global perspective on the important issues of our times. She currently lives in Oxford with her husband and two children and is passionate about empowering the next generation to make informed decisions about trust in a rapidly changing world.
Lecturer turned thought leader Chris Croft has trained 80,000+ people in project management and leadership.Chris has also provided instruction on time management and negotiation, and has trained six million people on Lynda.com and LinkedIn Learning. He comes from an operations background, having earned an engineering degree from Cambridge, qualified as a chartered engineer, and worked as a senior manager in manufacturing for 10 years. He earned an MBA and worked as a university lecturer at Bournemouth University Business School for four years before starting his own training company in 1992. Since then, he has been in constant demand as a speaker, and his free email tips are sent to over 20,000 people.His website, www.chriscroft.co.uk, offers a free email tip of the month, a wide-ranging and unusual blog, and free instant guides. Chris has also created numerous free iPhone and Android apps, notably his Jobs To Do app and his Daily Happiness Tips app.His book Time Management is available from Amazon and most bookshops. He has 11 other instant guide mini-books at www.lulu.com and on the Amazon Kindle Store, and recently published The Big Book of Happiness for the Kindle, as well as the rather eccentric Management Vegetables.
Brenda Bailey-Hughes is a Kelley School of Business senior lecturer who coaches executives on communication.
As a faculty member of the nationally ranked Kelley School of Business at Indiana University, Brenda teaches undergraduate communication courses, Kelley Direct MBA consulting and global leadership courses, and works on the Executive MBA partnership program between Kelley School of Business and Sungkyunkwan University in Seoul, South Korea. Professor Bailey-Hughes is an advocate of teaching global perspectives in the business environment and is a licensed mentor for students and business professionals seeking to improve their international competencies.
Brenda is a sought-after speaker who regularly presents at conferences and workshops on a variety of topics, including change management, presentation skills, intercultural communication, influential communication, and customer service. As co-owner of Team Performance, a consulting and training company, Brenda specializes in communication training and has coached many executives from Fortune 500 companies.
Brenda has a Master of Arts degree in Organizational Communication and Professional Development.
Dorie Clark is an adjunct professor of business administration at Duke University's Fuqua School of Business.
Dorie is also the author of Reinventing You and Stand Out, which was named the number one leadership book of 2015 by Inc. magazine and was a Washington Post best-seller. A former presidential campaign spokeswoman, Dorie was described by the New York Times as an "expert at self-reinvention and helping others make changes in their lives."
She is a frequent contributor to the Harvard Business Review, Time, and Entrepreneur. Recognized as a branding expert by the Associated Press, Inc., and Fortune, Dorie is a marketing strategy consultant and speaker for clients including Google, Microsoft, Yale University, Fidelity, the U.S. State Department, and the World Bank. You can download her free 42-page Stand Out self-assessment workbook and learn more at dorieclark.com.
Leslie specializes in helping organizations improve the quality of customer service responses. She helps employees improve the quality of the email, chat, and social media messages they send to customers. Leslie develops and teaches hands-on, practical, high-energy writing courses that help people do their jobs: write useful, readable web content; publish e-newsletters; repurpose content for multichannel publishing; and write plain language documents readers can use.
Denise Jacobs a speaker, author, and creativity evangelist who unlocks creativity in people and workplaces.
As the cofounder and CEO of The Creative Dose, Denise focuses on increasing employee productivity and engagement through evangelizing leading-edge techniques for busting through creative blocks in order help individuals to unblock their creativity, ignite innovation, cultivate collaboration, and develop leadership skills.
Through speaking, writing, training, and consulting, Denise helps companies to create real-world results where individuals and teams work better, produce more, and skyrocket their company's success. Learn more at denisejacobs.com.