Administrative professionals keep organizations running smoothly. Master the skills necessary to thrive in this fast-paced job, from effective communication and business etiquette to the must-have technology skills that are essential for all administrative professionals.
Learn the essentials of efficient and productive administrative work.
Communicate effectively and with confidence.
Master the fundamentals of the Microsoft Office suite.
Administrative Professional Foundations with Aimee Reese
Learn what it takes to become a successful administrative professional, including key interpersonal and job-specific skills.
44m 53s • COURSE
Administrative Professional Tips with April Stallworth
Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.
3h 2m • COURSE
Business Etiquette: Phone, Email, and Text with Suzanna Kaye
Learn how to strike the right tone in emails, text messages, and phone calls; include the right information; and understand what communication method to use when.
58m 59s • COURSE
Time Management Fundamentals with Dave Crenshaw
Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
2h 53m • COURSE
Note-Taking for Business Professionals with Paul Nowak
Learn how to take better notes in business settings. Discover how to take notes more quickly, capture more ideas, and help prepare for different types of meetings.
47m 32s • COURSE
Communication Foundations with Tatiana Kolovou
Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
1h 22m • COURSE
Learning to Be Assertive with Chris Croft
Management trainer Chris Croft helps you understand how you can interact more successfully with others by being assertive.
54m 21s • COURSE
Learning Word 2019 with Nick Brazzi
Learn the basics of working with Word 2019, the popular word processing program from Microsoft.
35m 37s • COURSE
Learning Excel 2019 with David Rivers
Get started with Excel 2019. Learn how to create, format, share, and print workbooks in Excel.
1h 7m • COURSE
Learning Outlook 2019 with Jess Stratton
Learn the basics of Microsoft Outlook. Find out how to set up your email, contacts, and calendar and stay organized and productive in Outlook 2019.
45m 50s • COURSE
Learning PowerPoint 2019 with Garrick Chow
Learn the basics of creating and delivering presentations using Microsoft PowerPoint 2019.
1h 16m • COURSE
Microsoft Teams Essential Training with Nick Brazzi
Learn how to use the essentials of Microsoft Teams, the Office 365 collaborative workspace app.
2h 21m • COURSE
You'll learn administrative skills with these experts
Aimee Reese is a certified professional coach who helps others create a healthy work/home balance.
Aimee is a proven leader with over 27 years of experience in people development, human resources, and project management, and over 15 years as a C-level executive assistant. Her diverse administrative career ranges from providing strategic leadership for senior management teams and building high-value client relationships to driving excellence in performance.
Aimee is in the process of obtaining her second certification from the Coach Training Alliance. She is also enrolled at the Institute for Integrative Nutrition, where she will become a certified health and wellness coach, and at the International Fibromyalgia Coaching Institute, where she will become a certified fibromyalgia coach.
Aimee started her coaching business in 2017 after seeing a need for work and life home balance from her own experiences as a 27-year administrative professional. Aimee knows how hard it can be to balance work and home life and she has learned to do just that. Now she is much happier, healthier, and more fulfilled both professionally and personally. Her mission is to empower people to choose their path for the life that shows they matter. Learn more at aimeereese.com.
April Stallworth is a seasoned executive administrative professional, speaker, trainer, and life coach.
She has over 30 years' experience in Fortune 500 companies and the nonprofit arena. A respected mentor and expert communicator, April brings out the best in others while achieving the desired objectives.
Suzanna Kaye is a professional organizer and productivity expert.
Specializing in chronic disorganization, ADD, and disabilities, she brings to each client the knowledge of simplifying even the most difficult tasks. She has been a professional organizer since 2006, and comes from a background in business, finance, and education, with previous corporate positions including CFO, managing director, and teacher.
Dave Crenshaw develops leaders in Fortune 500 companies, universities, and organizations of every size.
Dave has appeared in Time magazine, USA Today, Fast Company, and the BBC News. His courses on LinkedIn Learning have been viewed tens of millions of times. His five books have been published in eight languages, the most popular of which is The Myth of Multitasking—a time management bestseller. As an author, speaker, and online instructor, Dave has transformed the lives and careers of hundreds of thousands around the world. You can download a free copy of Dave's book The Result and learn more at DaveCrenshaw.com.
Paul Nowak teaches speed-reading and memory improvement at organizations such as NASA and Google.
Paul Nowak is the founder and program director of Iris Reading, the largest provider of speed-reading training and memory improvement. His workshops have been taught to thousands of students and business professionals in major cities throughout the world. He has been a guest speaker at universities that include Harvard, Stanford, and the University of Chicago. His training programs have been taught to employees of NASA, Google, and a number of other Fortune 500 companies.
Tatiana Kolovou is faculty member at the top-ranked Kelley School of Business at Indiana University.
She came to the United States as an "academic immigrant" from Athens, Greece. Now she teaches business communication and cross-cultural effectiveness. Tatiana consults with executives and teams at large companies to develop effective communication skills for the global enterprise.
Lecturer turned thought leader Chris Croft has trained 80,000+ people in project management and leadership.Chris has also provided instruction on time management and negotiation, and has trained six million people on Lynda.com and LinkedIn Learning. He comes from an operations background, having earned an engineering degree from Cambridge, qualified as a chartered engineer, and worked as a senior manager in manufacturing for 10 years. He earned an MBA and worked as a university lecturer at Bournemouth University Business School for four years before starting his own training company in 1992. Since then, he has been in constant demand as a speaker, and his free email tips are sent to over 20,000 people.His website, www.chriscroft.co.uk, offers a free email tip of the month, a wide-ranging and unusual blog, and free instant guides. Chris has also created numerous free iPhone and Android apps, notably his Jobs To Do app and his Daily Happiness Tips app.His book Time Management is available from Amazon and most bookshops. He has 11 other instant guide mini-books at www.lulu.com and on the Amazon Kindle Store, and recently published The Big Book of Happiness for the Kindle, as well as the rather eccentric Management Vegetables.
Nick Brazzi is a staff author on productivity and mobile topics for LinkedIn Learning.
A former Apple educator, Nick has been teaching desktop productivity and video editing for over 10 years. Before joining lynda.com, he was a software trainer and instruction designer for Apple, and a regular guest speaker for several Macintosh user groups in the Silicon Valley. In his spare time, Nick demonstrates his skills in various unicycle-related sports.
David Rivers specializes in elearning and productivity. His clients include Microsoft and Corel.
Author, trainer, and learning and development expert David Rivers has over 20 years experience helping government, hi-tech, and healthcare businesses increase their efficiency and productivity by integrating technology tools. With deep experience in Microsoft Office, elearning tools, and assorted productivity tools such as FrameMaker and RoboHelp, David is passionate about helping people improve their workflows to recover time in their schedules. His clients include Microsoft, Corel Corporation, Halogen Software, and the City of Ottawa. David is also a published book author on topics ranging from Photoshop to Acrobat and the Microsoft Digital Image Suite.
Jess Stratton is a LinkedIn Learning staff author and tech consultant specializing in productivity and mobile.
For over 10 years, Jess Stratton has operated her own technology consulting business, creating and maintaining databases for both enterprise and small-to-medium businesses, building websites, setting up networks, and coaching teams, employees, and individuals to harness the latest desktop and mobile technology for increased productivity. Jess is now a full-time staff author at lynda.com, in addition to being a regular and regarded presenter at Lotus Notes conferences and a contributing author for several industry print and web magazines, textbooks, podcasts, webcasts, and other popular sites, including Lifehacker.com. You can find Jess on her website at www.solacelearning.com or follow her on Twitter @NerdGirlJess.
Garrick Chow is a senior staff instructor at LinkedIn Learning.
Garrick Chow has two decades of experience authoring more than 120 video-based courses covering a diverse range of topics including instructional design, productivity, web design, audio engineering, and video editing. He is a lifelong learner and instructor who regularly leads live classes and seminars at private companies, government agencies, colleges, and universities. He has been a presenter at the Harvard University Sound Lab, and at events for design associations such as AIGA and UCDA. When not sitting in front of a screen, Garrick can be found playing with the indie-rock band The Jellybricks (www.thejellybricks.com) or trail running. Follow him on Twitter @garrickchow.