Business operations associates work within organizations to gather data and insights and evaluate internal business plans. Build the quantitative and analytical skills needed to combine strategic planning, financial analysis, and decision-making with deep data analytics and insights.
Learn the core concepts for business operations associates.
Understand your organization's competitive strategy.
Develop critical quantitative and analytical skills.
Learn the basic concepts underpinning all businesses, small to large, including manufacturing, sales, resource management, accounting, and economics.
2h 25m • COURSE
Developing a Competitive Strategy with Anil Gupta
Global strategy expert and author Anil Gupta provides a primer on competitive strategy: being faster, better, and cheaper than the competitors in your market.
1h 4m • COURSE
Strategic Planning Foundations with Mike Figliuolo
Learn how to conduct an effective strategic planning process that results in a clear, compelling strategic plan for your organization.
1h 22m • COURSE
Business Analysis Foundations with Greta Blash
Learn the foundations of business analysis. Explore the role of the business analyst and the BA process, from conducting a needs assessment to release planning.
1h 25m • COURSE
Problem Solving Techniques with Chris Croft
Learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution.
1h 32m • COURSE
Decision-Making Strategies with Mike Figliuolo
Learn how to make better business decisions faster, incur less risk, and gain support for your decisions.
47m 52s • COURSE
Financial Forecasting with Big Data with Michael McDonald
Quickly create financial forecasts using big data, predictive analytics, and Microsoft Excel.
1h 21m • COURSE
Creating and Giving Business Presentations with Tatiana Kolovou
Learn the fundamentals of preparing for and delivering a compelling business presentation.
1h 8m • COURSE
Leadership Foundations with Dr. Shirley Davis
Learn what it takes to lead with confidence, integrity, and agility. Explore the critical skills and competencies that drive value in organizations and inspire top performance.
40m 58s • COURSE
Advanced SQL for Data Scientists with Dan Sullivan
This advanced course provides instruction for how to work with SQL databases. Learn how to work with relational databases, including how to find, extract, and prepare data.
1h 24m • COURSE
Excel 2007: Financial Analysis with Curt Frye
Provides a basic fluency in corporate finance, enabling users to grasp the meaning behind the calculations.
2h 18m • COURSE
Tableau 10 for Data Scientists with Matt Francis
Tableau was made for data science. Learn how to format and filter messy data, use Tableau for data analysis, and visualize data with maps and dashboards.
2h 24m • COURSE
You'll learn business operations skills with these experts
Eddie Davila is the associate chair for the Supply Chain Management program at Arizona State University.In addition to serving as associate chair, Eddie is a principal lecturer for the highly ranked Supply Chain Management program in the W.P. Carey School of Business at Arizona State University. Eddie has taught over 30,000 students in person and millions more online via videos and digital textbooks. His digital content is used by both top-ranked universities and Fortune 500 companies around the world. He has also provided consulting services for companies in the energy, publishing, retail, technology, global health, and agriculture industries. Eddie likes to spend his spare time on a yoga mat.
Dr. Anil K. Gupta is one of the world's leading experts on strategy, globalization, and entrepreneurship.
Anil is ranked by Thinkers50 as one of the world's "most influential living management thinkers" and has been named by The Economist as one of the world's "superstars" in a cover story on innovation in emerging economies. He is also a member of the World Economic Forum's Expert Network.
In 2017, Anil received the International Management (IM) Division Outstanding Educator Award from the Academy of Management. He is also one of only three professors, out of over 25,000 worldwide, to have been elected as a lifetime fellow of the three most prestigious academic bodies in his field: Academy of Management, Strategic Management Society, and the Academy of International Business.
Anil is the coauthor of several books including The Quest for Global Dominance, Getting China and India Right, and The Silk Road Rediscovered. Anil has served as a columnist for Bloomberg Businessweek, and as a contributing editor for Chief Executive. He is a regular contributor to HBR.org. His opinion pieces have also been published in the Wall Street Journal, Financial Times, Daily Telegraph, China Daily, The Economic Times, and other outlets.
Anil is a regular participant at the World Economic Forum (WEF) summits, including the annual meeting in Davos and the regional meetings in China, India, and the Middle East. He is a member of the WEF Stewardship Board for the System Initiative on the Future of Consumption. He has also served on the boards of several NYSE- and NASDAQ-listed companies in the United States.
Anil serves regularly as a keynote speaker at major conferences and corporate forums in the United States, Europe, Asia, Latin America, and Africa, including the World Economic Forum, The Economist conferences, the Businessweek CEO Forum, Chief Executive CEO2CEO Summits, and the Yale CEO Summit. He has also served as a consultant, keynote speaker, and/or executive education faculty with some of the largest corporations in the world, including GE, IBM, HSBC, Deutsche Bank, HP, SAP, and Microsoft.
Anil also serves as chief advisor to the China India Institute, a Washington DC-based research and consulting organization. He has earlier served as a chaired professor at INSEAD and a visiting professor at Stanford University and Dartmouth College. He received a doctorate from the Harvard Business School, an MBA from the Indian Institute of Management at Ahmedabad, and a BTech from the Indian Institute of Technology at Kanpur.
Mike Figliuolo is founder and managing director of thoughtLEADERS, LLC, a professional services training firm.
He is a nationally recognized speaker and blogger on the topics of leadership, communications, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding his own company, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership (www.onepieceofpaper.com), Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results (www.leadinsidethebox.com), and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved (www.elegantpitch.com). Mike's blog and the programs he teaches can be found at www.thoughtleadersllc.com.
Greta Blash is an experienced project management professional and educator.
Her areas of experience include program management, project management, business analysis and agile approaches, with emphasis in the areas of customer relationship management (CRM), data warehouse (DW) and business intelligence (BI). She is a certified program and project manager (PgMP, PMP, PMI-ACP, and PMI-PBA) whose extensive experiences enable her to concurrently manage multiple high-risk, strategically-aligned projects. She has the proven leadership capacity, superior communication skills and the ability to interact and build strong relationships with customers, staff, management and vendors. Greta is a frequent speaker at both PMI and IIBA events and writes extensively on the dual roles of a project manager and a business analyst.
Lecturer turned thought leader Chris Croft has trained 80,000+ people in project management and leadership.
Chris has also provided instruction on time management and negotiation, and has trained six million people on Lynda.com and LinkedIn Learning. He comes from an operations background, having earned an engineering degree from Cambridge, qualified as a chartered engineer, and worked as a senior manager in manufacturing for 10 years. He earned an MBA and worked as a university lecturer at Bournemouth University Business School for four years before starting his own training company in 1992. Since then, he has been in constant demand as a speaker, and his free email tips are sent to over 20,000 people.
His website, www.chriscroft.co.uk, offers a free email tip of the month, a wide-ranging and unusual blog, and free instant guides. Chris has also created numerous free iPhone and Android apps, notably his Jobs To Do app and his Daily Happiness Tips app.
Michael McDonald is a researcher and professor of finance at Fairfield University.
He has extensive programming skills in SAS, Stata, Python, R, and SQL, among other programming languages. His past work experience includes using these programming languages to analyze big data sets in finance and economics and develop trading strategies based on data mining. He has done extensive work in investment banking, at tech startups, hedge funds, and on a wide variety of consulting projects. He has a track record of authoring creative and practical course materials for a variety of subject areas across business disciplines.
Michael's core knowledge is focused on financial markets and investment decision-making. He has helped advise firms on capital investments, valuation issues, and capital allocation to enhance business strategy. He is the author of multiple research studies addressing complex questions across the finance discipline. Michael's work has been cited by the Wall Street Journal, Bloomberg, the CFA Institute, and many others.
Tatiana Kolovou is faculty member at the top-ranked Kelley School of Business at Indiana University.
She came to the United States as an "academic immigrant" from Athens, Greece. Now she teaches business communication and cross-cultural effectiveness. Tatiana consults with executives and teams at large companies to develop effective communication skills for the global enterprise.
Dr. Shirley Davis is a keynote speaker, corporate executive president, and global workforce management expert.
Dr. Davis is the CEO of SDS Global Enterprises, a strategic development solutions firm that teaches strategies for how to work, lead, and succeed in a diverse and global workforce. She brings more than 20 years of experience as an executive in talent management, HR strategy, leadership development, and global diversity and inclusion to this role. She has worked in several Fortune 100 global corporations, as well as with government agencies, higher education, and community organizations. Most recently—for eight years—she was the global chief diversity and inclusion officer at the world's largest HR association, The Society for Human Resource Management (SHRM). She's a highly sought-after thought leader, international keynote speaker, consultant, and executive coach, and the author of several books.
Dan Sullivan, PhD, is an enterprise architect and big data expert.
Dan specializes in data architecture, analytics, data mining, statistics, data modeling, big data, and cloud computing. In addition, he holds a PhD in genetics, bioinformatics, and computational biology. Dan works regularly with Spark, Oracle, NoSQL, MongoDB, Redis, R, and Python. He has extensive writing experience in topics including cloud computing, big data, Hadoop, and security.
Curt Frye is the president of Technology and Society, Incorporated.He is the author of more than 40 books, including Microsoft Excel 2019 Step by Step for Microsoft Press, and has created and recorded more than 60 courses for Lynda.com and LinkedIn Learning. As a speaker, he has presented talks on topics including "Rhetorical Mathematics" for CLE credit at the Law and Magic conference, "Business Storytelling Using Microsoft Excel" at the ATD-Cascadia annual conference, and his Improspectives® approach to applying the techniques of improv theater to business and life for numerous audiences. As a performer, he has appeared in over 1,300 improv comedy shows with ComedySportz Portland and presents his Magic of the Mind show to theatrical and corporate audiences.Curt earned his BA in political science from Syracuse University and his MBA from the University of Illinois.
Matt Francis loves data and using Tableau to create interactive data visualizations.
By day he works at one of the world's largest DNA sequencing labs. There he creates Tableau dashboards that enable the DNA sequencing pipelines to keep track of the thousands of DNA samples and the data they produce. Since discovering and installing Tableau four years ago, he has become a champion for Tableau within the institute and loves to share the good news of data viz to anyone who will listen.
By night Matt creates vizzes on Tableau Public, on topics ranging from sunspots and Premier League injuries to a treasure hunting game, malaria, and more. He is heavily engaged in the Tableau community through his blog, which contains tutorials and commentary, as well as Twitter (about one-third of his tweets are Tableau related). He is also cohost of The Tableau Wannabe Podcast, which features a mix of discussion, guest interviews, and good banter, making it a must-listen for all who love Tableau. Matt has interviewed many of the biggest names in Tableau, including Tableau CEO Christian Chabot.
He has attended the last seven Tableau Customer Conferences in London and presented at five of them, on topics ranging from storytelling with data to dashboard design and expert tips and tricks. He has also attended and presented at the last two Tableau Conferences in the United States.
Matt's proudest achievement to date occurred in 2014 when his contributions were acknowledged with the title of Tableau Zen Master.