Learn how to perform business analysis for company projects.
2h 13m • COURSE
Business Analysis Foundations: Competencies with Angela Wick
Get up to speed with the diverse set of competencies that business analysts need in order to be successful in their role.
1h 26m • COURSE
Agile Requirements Foundations with Angela Wick
Learn how agile impacts the business analyst (BA) role and the requirements discovery process.
1h 43m • COURSE
Business Analysis: Business Benefits Realization with Haydn Thomas
Learn approaches and techniques that can help you and your organization achieve strategic business benefits.
1h 26m • COURSE
Business Analyst and Project Manager Collaboration with Angela Wick
Business analysts and project managers need to work together to get successful results. Learn collaboration techniques for each stage of the project management process.
59m 27s • COURSE
Requirements Elicitation and Analysis with Angela Wick
Explore how to leverage elicitation and analysis techniques to define great requirements. Learn why these techniques are important, and how to blend them together and tailor them to your project.
1h 27m • COURSE
Business Analysis Foundations: Business Process Modeling with Haydn Thomas
In this course, instructor Haydn Thomas walks through the benefits of using process modeling to help make sense of your organization's business activities and see how they interconnect. Haydn defines business process modeling, covers the most commonly used business process modeling diagrams—context, functional flow, cross-functional flow, and flowchart—and explains when, why, and how to use each one.
1h 20m • COURSE
Requirements Elicitation for Business Analysts: Interviews with Angela Wick
Learn how to use interviews to elicit requirements from users and project stakeholders.
1h 29m • COURSE
Excel Quick Tips with Garrick Chow
Get the answers you need to the most common Microsoft Excel questions. Learn quick tips for how to format cells, align rows and columns, calculate sums, generate series data automatically, and more.
26m 53s • COURSE
Excel Essential Training (Office 365) with Dennis Taylor
Get up to speed with Microsoft Excel. Learn how to enter and organize data, create formulas and functions, build charts and PivotTables, sort and filter data, and use other powerful Excel features.
2h 6m • COURSE
Word Essential Training (Office 365) with David Rivers
Get the most out of the Office 365 version of Word. Learn how to create, format, share, and print a wide variety of documents using this multifaceted application.
2h 36m • COURSE
PowerPoint Essential Training (Office 365) with Jess Stratton
Learn how to create, edit, and share professional-looking presentations with Microsoft PowerPoint for Office 365.
2h 17m • COURSE
Data Science Foundations: Fundamentals with Barton Poulson
Get a comprehensive introduction to the careers, tools, and techniques of modern data science, including big data, programming, and statistics.
3h 6m • COURSE
Leadership Foundations with Britt Andreatta
Cultivate leadership traits that will help you inspire your team, successfully manage change and conflict, and better serve the needs of your organization.
1h 24m • COURSE
Communication Foundations (2013) with John Ullmen
Effective communication is more than what you say. Learn to overcome anxiety, improve your listening ability, hone your message, and deliver it better.
2h 5m • COURSE
Communication within Teams with Daisy Lovelace
Learn how to cultivate the communication practices of high-performing teams. Discover how to establish a team charter, communicate in different settings, and more.
1h 8m • COURSE
Interpersonal Communication with Dorie Clark
Learn strategies that can help you hone and master your interpersonal communication skills. Discover how to get your message across effectively in the workplace and overcome common communication challenges.
37m 7s • COURSE
Negotiation Foundations (2012) with Lisa Gates
Demonstrates the skills empowered communicators use to achieve mutual benefit at the negotiation table.
37m 39s • COURSE
You'll learn business analysis skills with these experts
Haydn Thomas is an instructor, consultant, and speaker.
Haydn has over 20 years of real-world experience using pragmatic approaches in portfolio, program and project management, business analysis, and change management. He has worked for large international and domestic banks, government organizations, and solution providers. In addition, Haydn has worked with start-up companies in defining and implementing structure, business solutions, leadership, change, competencies and efficiencies, and coaching frameworks.
Haydn's record of achievement with developing and negotiating structured programs is based on his excellent creative direction, passion for quality, delivering on promises and professional approach. Haydn has provided services to clients across Australia, New Zealand, Asia, Middle East, and North America.
He is following one of his passions for sharing his experiences through course facilitation, consulting, and international speaking engagements. Haydn is on the board of seven companies and in his spare time enjoys his other passions for wine and sailing.
Angela Wick is a trainer, consultant, agile coach, author, blogger, and speaker.
Angela has earned the PMP®, PMI-PBA®, CBAP®, ICP-ACC, and ICP-BVA certifications. She helps organizations bring agility and a value mindset to the products and solutions they develop. As the founder of BA-Squared, LLC, a training and consulting organization, she focuses on modernizing requirements and agile practices, and teaches business analysis, agile product ownership, agile business analysis, and project management.
Angela in an instructor at the University of Minnesota's College of Continuing Education. She is passionate about bringing innovation, creativity, and leadership to requirements and agile practices. She contributes to industry thought leadership in the following ways: member of the IIBA® BABOK® v3 committee; lead author and committee chair of the IIBA Business Analysis Competency Model; author of the "Career Models" chapter in Managing Business Analysts (IIBA); expert reviewer of Business Analysis for Practitioners: A Practice Guide (PMI®), and author of the ebook Agile Product Ownership: Maximizing the Role and Accelerating Success.
Garrick Chow has authored 75+ training courses, and is a presenter at Macworld and AIGA.
Garrick Chow is a senior staff author at Lynda.com, and has authored dozens of courses, covering a diverse range of topics. He regularly leads live classes and seminars at private companies, government agencies, colleges, and universities. He has been a presenter at the Macworld conference, and at events for design associations such as AIGA and UCDA. His interests include audio and music production, digital lifestyle tools, and fitness-related apps and gadgets. When not sitting in front of a computer screen, Garrick can be found playing with the indie-rock band The Jellybricks (www.thejellybricks.com) or trail running. Visit him at www.garrickchow.com or follow him on Twitter @garrickchow.
Excel expert Dennis Taylor has 25+ years experience in spreadsheet authoring and training.
Dennis Taylor has over 25 years of experience working with spreadsheet programs as an author, speaker, seminar leader, and facilitator. Since the mid-90s, he has been the author/presenter of numerous Excel video and online courses and has traveled throughout the US and Canada presenting over 300 seminars and classes. He has authored or co-authored multiple books on spreadsheet software and has presented over 500 Excel webinars to a diversity of audiences. Dennis has worked with hundreds of different corporations and governmental agencies as well as colleges and universities. He lives in Boulder, Colorado.
David Rivers specializes in elearning and productivity. His clients include Microsoft and Corel.
Author, trainer, and learning and development expert David Rivers has over 20 years experience helping government, hi-tech, and healthcare businesses increase their efficiency and productivity by integrating technology tools. With deep experience in Microsoft Office, elearning tools, and assorted productivity tools such as FrameMaker and RoboHelp, David is passionate about helping people improve their workflows to recover time in their schedules. His clients include Microsoft, Corel Corporation, Halogen Software, and the City of Ottawa. David is also a published book author on topics ranging from Photoshop to Acrobat and the Microsoft Digital Image Suite.
Jess Stratton is a staff author and technology consultant who specializes in productivity software and mobile tech.
For over 10 years, Jess Stratton has operated her own technology consulting business, creating and maintaining databases for both enterprise and small-to-medium businesses, building websites, setting up networks, and coaching teams, employees, and individuals to harness the latest desktop and mobile technology for increased productivity. Jess is now a full-time staff author at lynda.com, in addition to being a regular and regarded presenter at Lotus Notes conferences and a contributing author for several industry print and web magazines, textbooks, podcasts, webcasts, and other popular sites, including Lifehacker.com. You can find Jess on her website at www.solacelearning.com or follow her on Twitter @NerdGirlJess.
Barton Poulson is a professor, designer, and data analytics expert.
Barton has bridged the analytic and aesthetic for most of his life, with a background in industrial design, a Ph.D. in social and personality psychology, and a deep love for data analysis and data visualization as well as the visual and performing arts. Bart is an associate professor of psychology at Utah Valley University and has studied at Brigham Young University, the University of Utah, and the City University of New York. In his role as a teacher of research and analysis, he has conducted hundreds of studies with his students on topics from social identity and aspirations to implicit preferences for poetry and architecture. Bart and his wife, Jacque Lynn Bell, a modern dance choreographer, live with their three children in beautiful Salt Lake City.
Dr. Britt Andreatta is an internationally recognized thought leader in leadership and learning.
Britt is a seasoned professional with more than 25 years of experience consulting with businesses, universities, and nonprofit organizations. Corporate clients include Fortune 100 companies like Comcast and Apple, as well as companies such as Avvo, LinkedIn, Franklin Covey, Alter Eco Foods, DPR Construction, and 15Five. She has also worked with major educational institutions like the University of California, Dartmouth University, and the University of New Mexico, as well as nonprofit organizations like the YMCA and Norton Healthcare.
Britt has published several titles on learning and leadership, including her books Wired to Grow: Harness the Power of Brain Science to Master Any Skill and Wired to Resist: The Brain Science of Why Change Fails and a New Model for Driving Success. She has received over 4 million views worldwide of her courses on Lynda.com and LinkedIn Learning. Titles include Leading Change, Having Difficult Conversations, and Leading with Emotional Intelligence.
An engaging and highly sought-after speaker, Britt delivered a TEDx talk called "How Your Past Hijacks Your Future" and she regularly speaks at corporate events and international conferences receiving rave reviews like "best speaker of the conference."
Britt has served as professor and dean at the University of California, Antioch University, and several graduate schools. She regularly consults with executives and organizations on how to maximize their full potential.
Britt has won several prestigious awards, including the 2016 Global Training & Development Leadership Award from the World Training & Development Congress. She won the gold medal for Chief Learning Officer magazine's Trailblazer Award, and was also nominated for the CLO Strategy Award.
She has served as the chief learning officer for Lynda.com and senior learning consultant for global leadership and talent development at LinkedIn. She continues to partner with Lynda.com and LinkedIn as an author and thought leader on learning and leadership.
Dr. John Ullmen is an executive coach and professor at the UCLA Anderson School of Management.
John Ullmen, PhD, is an internationally acclaimed executive coach who oversees MotivationRules.com and is on faculty at the UCLA Anderson School of Management, where his course on interpersonal communication was voted by students as one of the "top 10" experiences in their graduate program.
Dr. Ullmen is a frequent keynote speaker on how to influence for results without resorting to authority or relying on rewards and penalties. His most recent book, Real Influence: Persuade without Pushing and Gain without Giving In (Amacom, 2013), coauthored with Mark Goulston, is in print in many languages, and was chosen as one of the 30 Best Books in Business for 2013 by Soundview Executive Book Summaries.
Spanning a wide range of industries, his clients include industry leaders such as Apple, Bain & Co., Cisco, Deloitte, Disney, Genentech, Frito-Lay, Johnson & Johnson, Merrill Lynch, NASA, Nike, Oreck, Raytheon, St. Jude Children's Research Hospital, UBS, Verizon, Yamaha, and many others.
Dr. Ullmen also works with senior leadership teams, and one of the programs he created for a leading global firm was featured in a Harvard Business School case study on successful strategic and human capital change.
He received a BS from the U.S. Air Force Academy, a Master in Public Policy from Harvard University, and a PhD in organizational behavior from UCLA. He began his career as an officer in the U.S. Air Force, where he served in a global top-secret intelligence program and later at the U.S. Air Force Academy's Center for Character and Leadership Development.
Daisy Lovelace, PhD, teaches communication and leadership courses.
Her professional interests include management communication, interpersonal communication and conflict resolution, inclusive excellence, leadership, crisis communication, strategic planning, persuasion, and influence.
Lovelace is also a corporate consultant and executive coach. She earned her doctorate from the University of Virginia. She has taught courses at Duke University, the Kelley School of Business at Indiana University Bloomington, the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill, Princeton University, the University of Virginia, and Sungkyunkwan University in Seoul, South Korea.
Dorie Clark is an adjunct professor of business administration at Duke University's Fuqua School of Business.
Dorie is also the author of Reinventing You and Stand Out, which was named the number one leadership book of 2015 by Inc. magazine and was a Washington Post best-seller. A former presidential campaign spokeswoman, Dorie was described by the New York Times as an "expert at self-reinvention and helping others make changes in their lives."
She is a frequent contributor to the Harvard Business Review, Time, and Entrepreneur. Recognized as a branding expert by the Associated Press, Inc., and Fortune, Dorie is a marketing strategy consultant and speaker for clients including Google, Microsoft, Yale University, Fidelity, the U.S. State Department, and the World Bank. You can download her free 42-page Stand Out self-assessment workbook and learn more at dorieclark.com.
Lisa Gates is a negotiation consultant and executive coach who helps high-potential individuals negotiate powerful livelihoods. As cofounder of She Negotiates, she also designs training that help businesses and organizations empower women, on topics such as negotiation, conflict resolution, and the art of coaching in the workplace. She has been a frequent contributor to Forbes Woman, The Daily Muse, and LinkedIn, and the work of She Negotiates has been featured on NPR and CNN, and in The New York Times, Wall Street Journal, More Magazine, and Real Simple, among other publications.