Learn the foundations of business analysis. Explore the role of the business analyst and the BA process, from conducting a needs assessment to release planning.
1h 25m • COURSE
Agile Requirements Foundations with Angela Wick
Learn how agile impacts the business analyst (BA) role and the requirements discovery process.
1h 43m • COURSE
Business Analysis: Business Benefits Realization with Haydn Thomas
Learn approaches and techniques that can help you and your organization achieve strategic business benefits.
1h 26m • COURSE
Business Analyst and Project Manager Collaboration with Angela Wick
Business analysts and project managers need to work together to get successful results. Learn collaboration techniques for each stage of the project management process.
59m 27s • COURSE
Requirements Elicitation and Analysis with Angela Wick
Explore how to leverage elicitation and analysis techniques to define great requirements. Learn why these techniques are important and how to tailor them to your project.
1h 27m • COURSE
Business Analysis Foundations: Business Process Modeling with Haydn Thomas
Explore the benefits of using business process modeling to make sense of your company's business activities, including commonly used process modeling diagrams and how to use them.
1h 20m • COURSE
Requirements Elicitation for Business Analysts: Interviews with Angela Wick
Learn when and how to conduct interviews with users and project stakeholders to identify project requirements.
1h 21m • COURSE
Excel Quick Tips with Garrick Chow
Get the answers to common Microsoft Excel questions. Learn tips for how to format cells, align rows and columns, calculate sums, generate series data automatically, and more.
26m 53s • COURSE
Excel Essential Training (Office 365) with Dennis Taylor
Get up to speed with Microsoft Excel. Learn how to enter and organize data, build charts and PivotTables, sort data, and use other Excel features.
2h 10m • COURSE
Word Essential Training (Office 365) with David Rivers
Get the most out of the Office 365 version of Word. Learn how to create, format, share, and print a wide variety of documents using this multifaceted application.
2h 36m • COURSE
PowerPoint Essential Training (Office 365) with Jess Stratton
Learn how to create, edit, and share professional-looking presentations with Microsoft PowerPoint for Office 365.
2h 19m • COURSE
Data Science Foundations: Fundamentals with Barton Poulson
Get a basic introduction to the careers, tools, and techniques of modern data science.
3h 41m • COURSE
Leadership Foundations with Dr. Shirley Davis
Learn what it takes to lead with confidence, integrity, and agility. Explore the critical skills and competencies that drive value in organizations and inspire top performance.
40m 58s • COURSE
Communication Foundations with Tatiana Kolovou
Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
1h 24m • COURSE
Communication within Teams with Daisy Lovelace
Learn how to cultivate the communication practices of high-performing teams. Discover how to establish a team charter, communicate in different settings, and more.
1h 8m • COURSE
Interpersonal Communication with Dorie Clark
Learn strategies that can help you master your interpersonal communication skills in the workplace.
37m 7s • COURSE
Negotiation Foundations with Lisa Gates
Learn core negotiation skills to get win-win outcomes every time.
1h 5m • COURSE
You'll learn business analysis skills with these experts
Greta Blash is an experienced project management professional and educator.
Her areas of experience include program management, project management, business analysis and agile approaches, with emphasis in the areas of customer relationship management (CRM), data warehouse (DW) and business intelligence (BI). She is a certified program and project manager (PgMP, PMP, PMI-ACP, and PMI-PBA) whose extensive experiences enable her to concurrently manage multiple high-risk, strategically-aligned projects. She has the proven leadership capacity, superior communication skills and the ability to interact and build strong relationships with customers, staff, management and vendors. Greta is a frequent speaker at both PMI and IIBA events and writes extensively on the dual roles of a project manager and a business analyst.
Angela Wick is a trainer, consultant, agile coach, author, blogger, and speaker.
Angela has over 20 years of experience in business analysis and is a recognized global expert in business analysis practices. She helps organizations bring agility and a value mindset to the products and solutions they develop. As the founder of BA-Squared, LLC, a training and consulting organization, she focuses on modernizing requirements and agile practices, and teaches business analysis, agile product ownership, agile business analysis, and project management.
Angela is passionate about bringing innovation, creativity, and leadership to requirements and agile practices. She contributes to industry thought leadership in the following ways: as a member of the International Institute of Business Analysis (IIBA®) Business Analysis Body of Knowledge (BABOK®) v3 committee; lead author and committee chair of the IIBA Business Analysis Competency Model; author of the "Career Models" chapter in Managing Business Analysts; expert reviewer of Business Analysis for Practitioners: A Practice Guide; and author of the ebook Agile Product Ownership: Maximizing the Role and Accelerating Success. Angela has earned the Project Management Professional (PMP®), Professional in Business Analysis (PBA®), Certified Business Analysis Professional (CBAP®), ICAgile Certified Professional Agile Coach (ICP-ACC), and ICAgile Certified Professional Business Value Analysis (ICP-BVA) certifications.
Haydn Thomas is an instructor, consultant, and speaker.
Haydn has over 20 years of real-world experience using pragmatic approaches in portfolio, program and project management, business analysis, and change management. He has worked for large international and domestic banks, government organizations, and solution providers. In addition, Haydn has worked with start-up companies in defining and implementing structure, business solutions, leadership, change, competencies and efficiencies, and coaching frameworks.
Haydn's record of achievement with developing and negotiating structured programs is based on his excellent creative direction, passion for quality, delivering on promises and professional approach. Haydn has provided services to clients across Australia, New Zealand, Asia, Middle East, and North America.
He is following one of his passions for sharing his experiences through course facilitation, consulting, and international speaking engagements. Haydn is on the board of seven companies and in his spare time enjoys his other passions for wine and sailing.
Garrick Chow has authored 75+ training courses, and is a presenter at Macworld and AIGA.
Garrick Chow is a senior staff author at Lynda.com, and has authored dozens of courses, covering a diverse range of topics. He regularly leads live classes and seminars at private companies, government agencies, colleges, and universities. He has been a presenter at the Macworld conference, and at events for design associations such as AIGA and UCDA. His interests include audio and music production, digital lifestyle tools, and fitness-related apps and gadgets. When not sitting in front of a computer screen, Garrick can be found playing with the indie-rock band The Jellybricks (www.thejellybricks.com) or trail running. Visit him at www.garrickchow.com or follow him on Twitter @garrickchow.
Dennis Taylor is an Excel expert who has 25+ years of experience in spreadsheet authoring and training.
Dennis has experience working as an author, speaker, seminar leader, and facilitator. Since the mid-90s, he has been the author/presenter of numerous Excel video and online courses and has traveled throughout the U.S. and Canada presenting over 300 seminars and classes. He has authored or co-authored multiple books on spreadsheet software and has presented over 500 Excel webinars to a diversity of audiences. Dennis has worked with hundreds of different corporations and governmental agencies as well as colleges and universities. He lives in Boulder, Colorado.
David Rivers specializes in elearning and productivity. His clients include Microsoft and Corel.
Author, trainer, and learning and development expert David Rivers has over 20 years experience helping government, hi-tech, and healthcare businesses increase their efficiency and productivity by integrating technology tools. With deep experience in Microsoft Office, elearning tools, and assorted productivity tools such as FrameMaker and RoboHelp, David is passionate about helping people improve their workflows to recover time in their schedules. His clients include Microsoft, Corel Corporation, Halogen Software, and the City of Ottawa. David is also a published book author on topics ranging from Photoshop to Acrobat and the Microsoft Digital Image Suite.
Jess Stratton is a LinkedIn Learning staff author and tech consultant specializing in productivity and mobile.
For over 10 years, Jess Stratton has operated her own technology consulting business, creating and maintaining databases for both enterprise and small-to-medium businesses, building websites, setting up networks, and coaching teams, employees, and individuals to harness the latest desktop and mobile technology for increased productivity. Jess is now a full-time staff author at lynda.com, in addition to being a regular and regarded presenter at Lotus Notes conferences and a contributing author for several industry print and web magazines, textbooks, podcasts, webcasts, and other popular sites, including Lifehacker.com. You can find Jess on her website at www.solacelearning.com or follow her on Twitter @NerdGirlJess.
Barton Poulson is a professor, designer, and data analytics expert.
Barton has bridged the analytic and aesthetic for most of his life, with a background in industrial design, a Ph.D. in social and personality psychology, and a deep love for data analysis and data visualization as well as the visual and performing arts. Bart is an associate professor of psychology at Utah Valley University and has studied at Brigham Young University, the University of Utah, and the City University of New York. In his role as a teacher of research and analysis, he has conducted hundreds of studies with his students on topics from social identity and aspirations to implicit preferences for poetry and architecture. Bart and his wife, Jacque Lynn Bell, a modern dance choreographer, live with their three children in beautiful Salt Lake City.
Dr. Shirley Davis is a keynote speaker, corporate executive president, and global workforce management expert.
Dr. Davis is the CEO of SDS Global Enterprises, a strategic development solutions firm that teaches strategies for how to work, lead, and succeed in a diverse and global workforce. She brings more than 20 years of experience as an executive in talent management, HR strategy, leadership development, and global diversity and inclusion to this role. She has worked in several Fortune 100 global corporations, as well as with government agencies, higher education, and community organizations. Most recently—for eight years—she was the global chief diversity and inclusion officer at the world's largest HR association, The Society for Human Resource Management (SHRM). She's a highly sought-after thought leader, international keynote speaker, consultant, and executive coach, and the author of several books.
Tatiana Kolovou is faculty member at the top-ranked Kelley School of Business at Indiana University.
She came to the United States as an "academic immigrant" from Athens, Greece. Now she teaches business communication and cross-cultural effectiveness. Tatiana consults with executives and teams at large companies to develop effective communication skills for the global enterprise.
Daisy Lovelace, PhD, teaches communication and leadership courses.
Her professional interests include management communication, interpersonal communication and conflict resolution, inclusive excellence, leadership, crisis communication, strategic planning, persuasion, and influence.
Lovelace is also a corporate consultant and executive coach. She earned her doctorate from the University of Virginia. She has taught courses at Duke University, the Kelley School of Business at Indiana University Bloomington, the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill, Princeton University, the University of Virginia, and Sungkyunkwan University in Seoul, South Korea.
Dorie Clark is an adjunct professor of business administration at Duke University's Fuqua School of Business.
Dorie is also the author of Reinventing You and Stand Out, which was named the number one leadership book of 2015 by Inc. magazine and was a Washington Post best-seller. A former presidential campaign spokeswoman, Dorie was described by the New York Times as an "expert at self-reinvention and helping others make changes in their lives."
She is a frequent contributor to the Harvard Business Review, Time, and Entrepreneur. Recognized as a branding expert by the Associated Press, Inc., and Fortune, Dorie is a marketing strategy consultant and speaker for clients including Google, Microsoft, Yale University, Fidelity, the U.S. State Department, and the World Bank. You can download her free 42-page Stand Out self-assessment workbook and learn more at dorieclark.com.
Lisa Gates is a career and leadership coach and the founder of Story Happens Here.
Lisa works with ambitious women who are committed to mastering their leadership stories, building their influence and stage presence, and activating their thought leadership reputations.
With a career that spans marketing and public relations to freelance writing to acting and improvisation, Lisa has learned a thing or two about interviewing, pitching, negotiating, and storytelling. As the former cofounder of She Negotiates, an internationally recognized consulting and training firm, Lisa has helped hundreds of women close their wage and leadership gaps. Her work has been featured on NPR, CNN, The New York Times, The Wallstreet Journal, The Atlantic, Glamour, and many others. To learn more, visit www.storyhappenshere.com.