Join Garrick Chow for an in-depth discussion in this video Placing calls, part of iOS 11: iPhone and iPad Essential Training.
- [Instructor] This chapter is all about using the iPhone to place, receive, and manage phone calls, because, after all, it's called the iPhone, so it had better deliver in the area of making calls. Now, the movies in this chapter that cover making and receiving regular phone calls won't apply to the iPad, since the iPad is not a phone, but the movies on using Facetime and iMessage are relevant to all iOS devices. All right, let's begin with a look at the basic features of the iPhone's phone capabilities. To do anything phone related, you have to start by opening up the phone app.
The phone app is divided into five sections across the bottom. We have favorites, recents, contacts, keypad, and voicemail. Briefly, favorites is where you store your frequently called numbers. I'll show you how to add contacts to favorites in just a moment. Recents is a list of every call you've placed, received, or missed. Tapping any of these instantly dials that person back. And the app is smart enough to know whether the call was a voice call, a Facetime call, or a Facetime audio call, and it will call the person back using that same method.
Copying the blue i, or info button, give you the details of the call, which can be useful if you want to see the time and day when the call was placed, received, or missed. You can also filter the recents list to see just missed calls. And you can remove numbers from the recents list by sliding your finger across an entry to reveal the delete button and then tap delete. Or you can just keep sliding to delete the entire entry with one motion. Alternately, you can tap the edit button, and here tap the red delete icon to reveal the delete button and remove individual numbers.
Or you can tap clear here at the top to delete everything on the list. Tap done when you're done. Next we have the contacts area, and this is essentially your address book. From here you can access the numbers and addresses of all the people you've added to the contacts on your computer if you sync you iPhone to your computer, as well as the contacts you've created on the iPhone itself. There's also a plus button up here, in the upper right hand corner, to create new contacts. I can add as much or as little information as I have for the person I'm creating the contact for.
I'll tap done, and I can see the information that I added. Also one of the options here is add to favorites. So this is how you add someone to your favorites list, and you can choose which one of their contact numbers or addresses you want to use. So if I'm always calling this person, I would choose call. And if I go check on my favorites, I can now see his name here. Now, I should also mention that this contacts section of the phone app is identical to the separate contacts app built into iOS 11, which, unless you've moved it, is found in your extras folder.
So here we find contacts, and it's the exact same list. Personally, I never use the contacts app, because I can get to it from the phone app. But some people like being able to access contacts from their home screen. Just know that they both lead you to the same place. Next we have the keypad for dialing out from your phone, and for when you need to press numbers when you call certain automated phone services. Just tap in the number you want to call. If you make a mistake, you can tap the delete button.
And once you have the number entered, tap the green call button to place the call. Notice there's also an add number button at the top, if you want to add the number to your contacts. And you can add this number to an existing contact, or you can create a new one right from here. But let's cancel that. And the fifth and final section is for checking your voicemail messages, which is where you view and listen to the messages left for you by people whose calls you either missed or didn't answer. We'll take a look at voicemail in an upcoming movie. But for now, those are the five sections of the iPhone's phone app.
You might have noticed that you can dial your phone from each one of these areas, so once you understand what each area is for, you'll then figure out the best section to use when you need to place a call.
Garrick shows how to use Siri, the iOS digital assistant, and demonstrates how to use all the core features of iOS, such as emailing, browsing the web with Safari, getting directions from Maps, taking notes, shooting photos, watching videos, and listening to music. Plus, discover how to extend the functionality of your iPhone or iPad by installing one of the 2 million+ apps available in the App Store. The course wraps up with some essential tips to help you customize your device, protect your privacy, and troubleshoot your iPhone or iPad if you encounter a problem.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Using gestures and 3D Touch
- Backing up and syncing music, photos, contacts, and more
- Making video calls with FaceTime
- Playing music
- Shooting photos and video
- Getting directions from Maps
- Adding events to your calendar
- Using the built-in apps
- Setting important privacy and usage options
- Controlling your device with Siri
- Troubleshooting your iOS 11 device
Skill Level Intermediate
Q: This course was updated on 01/30/2018. What changed?
A: New videos were added that cover how to use the iPhone X with this course, and how to send and receive money with Apple Pay Cash.