Managers set the tone and temperature for the work environment.
- In rowing, the fastest teams rely on everyone…to be paddling in sync,…so the boat moves in one clear direction.…Can you imagine how much less productive the team would be…if some people stopped rowing,…or had more than one person trying to steer?…As your team's manager, it's up to you…to get everyone rowing together,…maximizing each person's effort…towards your ultimate destination.…But what is that place?…Where is your team headed?…Establish goals as a team…to ensure you're headed in the right direction.…
In order to do this, I recommend taking five steps.…First, engage the entire team in the goal-setting process.…Set aside some time, perhaps at an offsite retreat,…or during a longer team meeting…to brainstorm and discuss goals your team will pursue.…It's important that these goals are aligned…with the organizational goals and initiatives.…You may want to spend some time giving the team context…on how your team's work benefits the broader organization.…Next, choose a goal-setting framework…that makes sense for the work you're doing.…
- List the best arrangement for delegating responsibility.
- Recognize the characteristics of the five phases of the team development cycle.
- Explain the importance of taking time to build genuine personal relationships with team members.
- Identify the element that begins and ends the development cycle.
- Determine when to CC someone on a message.
- Recall the benefits of organizing venues for casual or informal contact among virtual team members.
- Summarize the steps to take following a discreet meeting with a difficult team member.