From the course: Conflict Resolution For Beginners
Join today to access over 22,500 courses taught by industry experts or purchase this course individually.
Responding vs. reacting
From the course: Conflict Resolution For Beginners
Responding vs. reacting
- Do you have siblings? If you do, chances are pretty good that at some point in your life, you've made a conflict worse by reacting badly. Your sister won't let you play with her toy, so you hide it. Your brother said something mean, so you say something mean back. Even if you don't have siblings, you've probably at some time or another made a conflict situation worse by reacting badly. And that's the difference between reacting and responding. Reacting is saying something mean back, while responding, in this case, is saying something that encourages open dialogue. In this lesson, I want to help you identify if you are reacting to conflict and give you a few strategies to change from a reaction to a thoughtful response. Believe me, I understand that when conflict happens, it is easy to react. Some common reactions are avoiding, yelling, or giving in too quickly. These reactions often escalate a conflict and make it…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.