From the course: Conflict Resolution For Beginners
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Passive aggressive conflict
From the course: Conflict Resolution For Beginners
Passive aggressive conflict
- I supervised someone we'll call Vanessa. She would often complain that she didn't remember my instructions to her and would misplace them when I put them in writing. I had a long discussion with her about this and the effect on her work, the team and the company. We both agreed that it was important for her to make a change and address this behavior. In our next team meeting, as I was giving instructions to everyone, Vanessa was repeating them almost simultaneously. when I stopped and called her on it she said "I'm just dovetailing you because these instructions are important and I want to make sure everyone gets them". I'm laughing about it, even now. That was just a perfect example of passive aggressive behavior. In this lesson, you will learn how to handle conflicts with people who engage in passive aggressive behavior. First, here's how to spot passive aggressive behavior. Charles F. Glassman said "There is nothing…
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