Managers of high-performing teams understand the development process teams experience. Optimize your team's outcomes by recognizing how to best guide your team through each season. The five stages of team development—forming, storming, norming, performing, and adjourning—are discussed.
- A group of strangers don't come together…and work well as a team the instant they meet.…Teams develop in cycles.…As a manager, it's important to understand…where your team is in the developmental cycle…so you can guide them most effectively.…The five stages developed by Tuckman and Jensen…are forming, storming, norming, performing and adjourning.…Let's start with forming.…This is the introductory phase.…Team members are getting to know each other and the project…or assignment they'll be engaging in together.…
They're essentially feeling each other out so to speak.…People are typically on their best behavior…during the forming stage.…They're polite and interested in getting to know each other.…During this phase, the goals and expectations…need to be developed and shared with the team.…As the manager, your role is…to make sure everyone understands the parameters…of the work you'll share and how it'll be evaluated.…It's a good idea to create a team charter…or an agreement that outlines how you'll communicate…within your team, manage conflict, make decisions…
- List the best arrangement for delegating responsibility.
- Recognize the characteristics of the five phases of the team development cycle.
- Explain the importance of taking time to build genuine personal relationships with team members.
- Identify the element that begins and ends the development cycle.
- Determine when to CC someone on a message.
- Recall the benefits of organizing venues for casual or informal contact among virtual team members.
- Summarize the steps to take following a discreet meeting with a difficult team member.