From the course: Conflict Resolution For Beginners
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Getting to agreement
- Think back to your childhood conflicts and disagreements. Reflect on how they were most often resolved. Did you ever notice the lack of creativity in the final solutions? From what I can remember, everything had the same ending. Two of us would start arguing, and some adult would step in and demand that one or both of us cut it out and apologize now. I'm sorry to report that over the years adults have not made a lot progress in finding new ways to settle conflict. In this lesson, I'll teach you a few strategies to help you reach an agreement and ultimately, resolve the conflict. The first strategy is to honor the moment. This strategy is all about setting a tone of calm and openness for everyone involved in the conflict. The first step is to take three cleansing breaths. Then, recognize where you are. You're in the home stretch. You want to acknowledge out loud that the conversation has progressed, and you are…
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