From the course: Technology and Design Ethics
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Duty of care
- If we accept the notion that every design decision is a decision made on behalf of the end user and that every decision carves a path into the future for that user, we, as designers, have duties and responsibilities to that user. That's what we're going to capture in the third facet of our duty triangle. Duty of care is a legal obligation in both tort law and common law and is defined as the requirement of adherence to a standard of reasonable care while performing any act that could foreseeably harm others. Now, reasonable care and harm aren't exactly the kinds of terms you normally throw around when talking about design, but they're absolutely terms we should be using when we talk about our designs. Any person who encounters something we design has a reasonable expectation that we have upheld our duty of care to protect them from harm, yet time and again, we see design decisions causing indirect or even direct harm…
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