Effective communication is essential for high-performing teams. Best practices for communicating with your teammates are shared.
- Strong communication is the lifeblood…of high performing teams.…The significance of effective communication…within a team can't be understated.…The best managers are strong communicators,…both electronically and in person,…and know when to use each.…Most of us receive more email than we'd like.…Determining how your team will communicate via email…will help alleviate some of the stress…associated with our overflowing inboxes.…Consider what norms work best for you…and then have a discussion,…allowing your team to give input.…
Email norms that I strongly suggest…are related to response times, carbon copies,…and the overused reply all.…Let's start with response times.…When I'm working in a team,…I generally set the expectation…that they'll receive an email response from me…within two business days.…Beyond that, it's a good idea to check back in with me.…If your company already has a policy like this for everyone,…you can skip this, unless you think your team…needs a different, perhaps shorter, response window…than the one your company uses.…
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Managing a team of people in the workplace requires continuous learning for today's managers and team leaders. Learn how to bring out the best in your team, in this course with Kelley School of Business professor and corporate consultant Daisy Lovelace. Daisy explains how to set shared goals, delegate tasks, manage performance, and develop each member of the team by providing feedback and training. Instructor Daisy Lovelace also addresses the challenges and solutions to managing different types of teams: virtual, global, intergenerational, and cross-functional. Plus, find out how to manage difficult behavior and underperformance.
- List the best arrangement for delegating responsibility.
- Recognize the characteristics of the five phases of the team development cycle.
- Explain the importance of taking time to build genuine personal relationships with team members.
- Identify the element that begins and ends the development cycle.
- Determine when to CC someone on a message.
- Recall the benefits of organizing venues for casual or informal contact among virtual team members.
- Summarize the steps to take following a discreet meeting with a difficult team member.