From the course: Conflict Resolution For Beginners
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Check for understanding
From the course: Conflict Resolution For Beginners
Check for understanding
- Did you ever play the game telephone when you were a kid? The game starts when one person whispers a sentence in someone's ear, and then that person whispers what they think they heard to the next person, and then they whisper what they think they heard to another person, and so on until everyone has heard something from someone in the group. At the end, the last person shouts out what they heard, only for the original whisperer to confirm that what they said has now turned into a hot mess. It's almost always completely different from the original statement. While this childhood game usually ends in laughter, it illustrates the importance of listening, and then checking for understanding. By the end of this lesson, you will know how to check in with someone to make sure that you've understood the content, feelings, and values they've expressed. And hopefully they weren't whispering. Most people only listen up to the…
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