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Activities: Design Thinking: Customer Experience
Activities: Design Thinking: Customer Experience

How do you know you need an experience OS? What are the questions that an experience operating system can help answer? What kind of organizations need/have an experience operating system? This video provides an overview of Airbnb as a case study that is used throughout the course.

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Skill Level Intermediate
34m 8s
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Skills covered in this course
Design Design Skills

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