By Terry Lee Stone | Thursday, October 30, 2014
When it comes to creative work, a good creative brief is the foundation for success.
It provides a solid understanding of the client, fully describes the assignment, and is a map for your creative approach on the project. The document clearly states the client’s needs and expectations, and how this particular project will address them.
By Terry Lee Stone | Thursday, October 16, 2014
Developing a strong working relationship with your clients means really getting to know them.
In most cases, design is just one of many pieces of a larger puzzle your client needs to solve. Try to understand your project’s place in the larger picture and how it fits into your client’s larger business goals.
The best relationship to establish with your primary client contact is as trusted collaborator—and that means getting to know what makes them tick.
Be sure you can answer these four questions before you begin working with clients:
By Terry Lee Stone | Tuesday, October 7, 2014
When you develop creative solutions for a client, you’re generating answers to whatever problem was described in the creative brief. When you’ve reached a point at which client feedback or approval is required, it’s time to present the work to your client and see if you’ve hit the mark.
As most experienced creative folks will confirm, even the most brilliant work won’t really “speak for itself”—not entirely, at least.
When you’re presenting to clients, how you show your creative work might just be as important as the work itself.
By Terry Lee Stone | Tuesday, September 9, 2014
At some point, most creative people do a little freelancing. Even if you have another job, freelancing is a great way to hone your talents further and make some extra money. I recently shared my 3 Truths About Freelancing—but the story doesn’t end there.
Here are three more important lessons I’ve learned as a freelancer:
By Terry Lee Stone | Tuesday, August 26, 2014
After years of working as an employee for several design firms, I came to freelancing later in my career—and found that I needed to acquire a few new skills.
Here are some things I’ve learned as a freelancer:
By Kristin Ellison | Thursday, August 29, 2013
Explore this course at lynda.com.
Everyone dreads “scope creep.” That’s when a project keeps expanding, either due to endless revisions or the addition of new work that wasn’t part of the original plan. To avoid it, be up front with clients about the number of changes covered in the fees that you’ve agreed upon. Additional work and/or revisions can certainly be accommodated, but you’ll need to amend the original agreement so that you’re fairly compensated for it.
What qualifies as a revision? What’s the difference between minor changes and substantial ones? You’ll have to define the line between the two, and make it clear to your client before you begin work; add this definition into the Terms & Conditions section of your agreement.
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