By Jeff Toister | Monday, October 20, 2014
Many of today’s jobs are built around multitasking.
Take call center representatives for example. According to ICMI, the average call center agent uses five software programs to serve customers. They spend their day constantly focusing and refocusing their attention from one screen to the next.
When we try to do too many things at once, productivity declines, quality suffers, and stress levels rise.
Did you know that chronic multitasking — at work or anywhere else — can lead to a disorder whose symptoms are nearly identical to attention deficit disorder or ADD?
Here’s how to keep this from happening to you—and how to recover if it already has:
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