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By Starshine Roshell | Thursday, October 1, 2015

Conflict, Control & Commitment: Q&A with Fred Kofman

Fred Kofman

Leadership coach Fred Kofman has a way of making profound, game-changing concepts sound so simple that you wonder why you didn’t think of them yourself.

“I’m just reminding people of what they already know,” says Kofman, who’s worked with execs from Google to Microsoft to GM. “That’s why they feel at home with the ideas—like with an old friend.”

Author of the book Conscious Business and vice president of LinkedIn, he shares his world-class listening, negotiation and relationship-building tips in the new Lynda.com course Fred Kofman on Managing Conflict.

With a PhD in economics from UC Berkeley and a Teacher of the Year award from MIT, Kofman helps organizations incorporate honesty, integrity and respect into their business decisions and corporate cultures.

Here he tells us about the two biggest mistakes he sees businesspeople make—and the time he struggled to follow his own advice …

By Fred Kofman | Tuesday, September 29, 2015

The Secret to Managing Conflict? Listen

2015_09_29_KofmanListen

It is precisely when listening is most important … that you want to listen the least.

In my brand new Lynda.com course Managing Conflict, I show you how to approach personal and professional conflicts in a way that helps both sides find a satisfying resolution.

But the first step toward resolving any conflict is listening.

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