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143 courses · 2,899 video tutorials
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  • view course page for Happiness Tips

    Happiness Tips

    with Chris Croft

    Get weekly happiness tips to help you create the life you want. Start every Monday with a new tip for finding more time for the things you love and maximizing your day-to-day happiness.

    1h 31m
    Appropriate for all
     
    Viewers:

  • view course page for Editing and Proofreading Made Simple

    Improve your writing and editing skills. Learn how to proofread emails, blog posts, and presentations, and avoid common writing mistakes.

    39m 31s
    Beginner
     
    Viewers:

  • view course page for Learning WhatsApp

    Learning WhatsApp

    with Nick Brazzi

    In this course, learn the basics of how to set up and use WhatsApp, one of the most popular messaging apps in the world. Nick Brazzi walks you through the setup process—explaining how to register a phone with WhatsApp and add contacts—and covers the basics of how to send and receive messages, configure settings on an Android or iPhone, and migrate your contacts and data to a new phone.

    1h 27m
    Beginner
     
    Viewers:

  • view course page for Persuasive Selling

    Persuasive Selling

    with Brian Ahearn

    In this course, Brian Ahearn draws on the work of social psychologists and behavioral economists to provide concrete, actionable items and transferrable ideas to each stage of the sales process. Learn the eight psychological concepts that play an integral role in the sales process, and how you can use these concepts to refine your sales approach.

    1h 1m
    Intermediate
     
    Viewers:

  • view course page for Understanding Data Science

    Get an introduction to data science designed for people who aren't planning on being full-time data scientists. Learn the basics of gathering and analyzing big data.

    1h 16m
    Appropriate for all
     
    Viewers:

  • view course page for Building Your Data Science Team

    Learn to hire, foster, and manage data science teams that produce deeper insights and more effective reports and visualizations.

    1h 14m
    Appropriate for all
     
    Viewers:

  • view course page for Microsoft Teams First Look

    Get to know Microsoft Teams, the new chat-based communication and collaboration tool in Office 365.

    40m 47s
    Beginner
     
    Viewers:

  • view course page for Professional Networking

    Professional Networking

    with Dorie Clark

    You don't have to be an extrovert to be good at networking, and you don't have to be fake. Learn networking strategies to network authentically and connect with people you actually like.

    29m 41s
    Appropriate for all
     
    Viewers:

  • view course page for Becoming a Good Mentor

    Becoming a Good Mentor

    with Ellen Ensher

    Becoming a mentor gives you a way to share your wisdom and knowledge in a mutually beneficial relationship. Learn the benefits of being a mentor and how to be successful in this relationship.

    1h 0m
    Beginner
     
    Viewers:

  • view course page for Writing Technical Reports

    Writing Technical Reports

    with Judy Steiner-Williams

    Learn how to write a clear and concise technical report in this course by writing instructor Judy Steiner-Williams.

    2h 30m
    Appropriate for all
     
    Viewers:

  • view course page for How to Handle An Unruly Audience

    How to Handle An Unruly Audience

    with Deirdre Breakenridge

    PR expert Deirdre Breakenridge helps you prepare for your next speaking engagement so you can grab audience attention, manage distractions, and neutralize hecklers.

    1h 10m
    Appropriate for all
     
    Viewers:

  • view course page for Negotiating Your Job Offer

    Negotiating Your Job Offer

    with Christine DiDonato

    Got the job offer? Learn how to understand what your offer covers and negotiate your compensation and benefits when you accept a new job.

    1h 19m
    Appropriate for all
     
    Viewers:

  • view course page for Shane Snow on Storytelling

    LinkedIn Influencer Shane Snow shows how to tell stories about products, brands, and causes so that customers care.

    1h 13m
    Appropriate for all
     
    Viewers:

  • view course page for Business Acumen

    Business Acumen

    with Mike Figliuolo

    Develop business acumen. Understand your business model, strategy, competition, and operations, so you can make better decisions and become a better leader.

    1h 7m
    Beginner
     
    Viewers:

  • view course page for Technical Recruiting

    Technical Recruiting

    with Barbara Bruno

    Technical recruiters focus on finding top technical talent to meet the ever-growing demand by employers worldwide. Find out what it takes to succeed in the IT recruiting profession.

    1h 5m
    Intermediate
     
    Viewers:

  • view course page for How to Get Your Ideas Approved

    Get support and buy-in for your ideas by learning how to pitch them to executives. In this course, leadership consultant Mike Figliuolo shows you how to use his Structured Thought and Communication method to define, test, and present your idea.

    1h 59m
    Appropriate for all
     
    Viewers:

  • view course page for Strategies for External Recruiters

    Start a career helping talent acquisition professionals and hiring authorities attract and hire the best talent. Learn best practices and strategies for becoming a successful external recruiter.

    1h 56m
    Appropriate for all
     
    Viewers:

  • view course page for Acrobat DC Essential Training

    Learn how to create, edit, and manage PDFs with the Acrobat DC family of programs: Acrobat Standard, Acrobat Pro, and Acrobat Reader.

    7h 32m
    Beginner
     
    Viewers:

  • view course page for The Manager's Guide to Managing Customer Expectations

  • view course page for Getting Work Done in Office 365

    Be more productive at work with Office 365 and the popular Getting Things Done® framework. Learn time and task management techniques to get more done.

    1h 51m
    Beginner
     
    Viewers:

  • view course page for Change Management

    Change Management

    with Bob McGannon

    Learn the principles and process of change management to drive change at the project level, in a certain business area, or throughout an entire organization.

    1h 40m
    Intermediate
     
    Viewers:

  • view course page for How to Manage Customer Expectations for Frontline Employees

  • view course page for Customer Service over the Phone

    Customer service expert Jeff Toister helps you identify and address the unique challenges posed by serving customers over the phone.

    51m 59s
    Appropriate for all
     
    Viewers:

  • view course page for Developing Cross-Cultural Intelligence

    Learn how to develop the cross-cultural intelligence to navigate cultural differences. Discover the difference between high- and low-context cultures and how to effectively work across them.

    1h 14m
    Appropriate for all
     
    Viewers:

  • view course page for How to Set Team and Employee Goals

    Setting goals is key to getting the best performance from your team. Learn how to set employee goals to drive the behavior you want, establish business priorities, and help your employees focus on the right things.

    1h 9m
    Appropriate for all
     
    Viewers:

  • view course page for Rights of Publicity: A Deeper Dive

    Diminish your risk when working with the public. Learn the difference between rights of publicity (ROP) and copyright or trademark, how to get ROP clearance, and how to avoid infringement.

    32m 19s
    Appropriate for all
     
    Viewers:

  • view course page for How to Pitch to Investors

    How to Pitch to Investors

    with Jana Trantow

    Starting a business? Learn what angel investors and venture capitalists are looking for and how to best present your business idea.

    43m 49s
    Appropriate for all
     
    Viewers:

  • view course page for Winning Back a Lost Customer

    Lost customers are not lost causes. Learn why and how winning back lost customers can be a rich source of renewed revenue and customer loyalty for any firm.

    41m 23s
    Appropriate for all
     
    Viewers:

  • view course page for Making Great Sales Presentations

    Learn how to connect with your listeners and conduct yourself with professionalism in your next sales presentation.

    34m 36s
    Appropriate for all
     
    Viewers:

  • view course page for Creating Your IT Strategy

    Learn a step-by-step process for creating your organization's IT strategy.

    51m 7s
    Appropriate for all
     
    Viewers:

  • view course page for Sales Prospecting

    Sales Prospecting

    with Jeff Bloomfield

    Learn the keys to successful sales prospecting. Learn how to cultivate your mindset and develop habits for greater success in sales prospecting.

    33m 53s
    Appropriate for all
     
    Viewers:

  • view course page for Managing Project Ethics

    Managing Project Ethics

    with Bob McGannon

    Learn the four values of project ethics—responsibility, respect, fairness, and honesty—and how the code of ethics applies to situations you'll encounter as a project manager.

    1h 14m
    Intermediate
     
    Viewers:

  • view course page for Writing in Plain English

    Writing in Plain English

    with Judy Steiner-Williams

    Learn to write in a way that is easily understood by your target audience: clear and straightforward, appropriate to their reading level, and free of wordiness, clichés, and jargon.

    1h 51m
    Beginner
     
    Viewers:

  • view course page for Asking Great Sales Questions

    Asking Great Sales Questions

    with Jeff Bloomfield

    Learn how to ask sales questions that lead to high-quality interactions with customers and clients.

    27m 30s
    Appropriate for all
     
    Viewers:

  • view course page for Innovative Customer Service Techniques

    Learn how to influence customer perceptions, enhance your "service sense," and build teamwork in order to exceed customer expectations.

    44m 49s
    Appropriate for all
     
    Viewers:

  • view course page for Communication Tips

    Communication Tips

    with Tatiana Kolovou

    Become a better manager or leader by honing your communication skills in this series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.

    3h 42m
    Appropriate for all
     
    Viewers:

  • view course page for Requirements Elicitation: Interviews

  • view course page for Learning to Say No

    Learning to Say No

    with Todd Dewett

    Learn how to say no. Learn what tasks to say "no" to and how to do it respectfully.

    22m 26s
    Intermediate
     
    Viewers:

  • view course page for Note-Taking for Business Professionals

    Learn how to take better notes in business settings. Discover how to take notes more quickly, capture more ideas, and help prepare for different types of meetings.

    47m 32s
     
    Viewers:

  • view course page for Trade Secrets: A Deeper Dive

    Learn about trade secrets, what's covered by nondisclosure and noncompete agreements, and how businesses can protect trade secrets in this course by intellectual property lawyer Dana Robinson.

    32m 27s
    Appropriate for all
     
    Viewers:

  • view course page for Projecting Intelligence

    Projecting Intelligence

    with Todd Dewett

    Learn how to project intelligence and develop your communication skills in this training course by Dr. Todd Dewett.

    29m 28s
    Beginner
     
    Viewers:

  • view course page for Business Ethics

    Business Ethics

    with Bob McGannon

    Find out why business ethics are critical to company success and learn how to create and implement an ethical code in your organization.

    1h 29m
    Advanced
     
    Viewers:

  • view course page for Creating Your Personal Brand

    Learn how to create the brand of you. Craft a personal brand that puts you in control of your career and attracts opportunities.

    33m 28s
    Appropriate for all
     
    Viewers:

  • view course page for Managing Diversity

    Managing Diversity

    with Catherine Mattice Zundel

    Learn how to build an inclusive workplace that celebrates diversity and inclusion.

    36m 54s
    Appropriate for all
     
    Viewers:

  • view course page for Small Business Marketing Fundamentals

  • view course page for Sales Secrets for Small Business

    Get a simple three-step sales system (explore-present-act) that you can incorporate into your own small business to boost sales.

    48m 57s
    Appropriate for all
     
    Viewers:

  • view course page for Translating Your Military Skills to Civilian Workplace

  • view course page for Managing International Projects

    Learn how to successfully plan and execute an international project and manage the culture, language, and time zone differences present in a diverse team.

    1h 5m
    Beginner
     
    Viewers:

  • view course page for Powerless to Powerful: Taking Control

    Learn to choose how you respond to difficult circumstances, and take back the control you need to make positive changes in your work and life.

    59m 1s
    Appropriate for all
     
    Viewers:

  • view course page for Quick Fixes for Poor Customer Service

“It is like taking college classes without leaving home. Great for total beginners and long-time veterans.” —Trevor C.
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