Learn how to coach, transform, and empower employees and teams in ways that increase retention and improve the bottom line.
Discover how to improve your relationships with your coworkers, clients, reports, and supervisors and find your way through conflict back to cooperation.
Demonstrates the skills empowered communicators use to achieve mutual benefit at the negotiation table.
“Wow! It just keeps getting better and better. I hate the fact that I will never be able to quit—I am now a lynda.com addict.” —Sharon W.
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