Introduction – Cross-border Data Transfers
The Lynda.com Services require data to flow from the European Union (EU) to the United States (US) and back. To help ensure an adequate level of protection for EU personal data when it is transferred outside the EU, the General Data Protection Regulation mandate that such transfers take place using certain legal mechanisms described in this EU Data Protection Unit FAQ.
We use European Commission-approved Standard Contractual Clauses as a legal mechanism for data transfers from the EU. Learn more about the Standard Contractual Clauses adopted by the EU Commission. As explained in the EU Data Protection Unit FAQ, these clauses are contractual commitments between companies transferring personal data (for example, from LinkedIn Ireland Unlimited Company or its customers to LinkedIn Corporation), binding them to protect the privacy and security of the data. LinkedIn companies accordingly adopted Standard Contractual Clauses so that the data flows necessary to provide, maintain, and develop our services take place legally
Note: Lynda.com's data centers storing personal data are currently located in the US.
Section 6 – Lynda.com Deletion Practices
The following are Lynda.com’s current practices regarding deletion of consumer account data.
- If (and when) we sunset Lynda.com, we plan to delete your learning history and other data for your privacy, and you will no longer have access to your learning history and other data once deleted. However, during the sunset process, your data may be retained beyond the standard periods to extend your access prior to deletion.
Section 8 – Lawful Bases for Processing Data
Where we process data based on consent, we will ask for your explicit consent. Where we rely on contract, we will ask that you agree to the processing of personal data that is necessary for entering into or the performance of your contract with us.
We may process your personal data for the purposes of our legitimate interests or for the legitimate interests of third parties (e.g., your employer or company), provided that such processing shall not outweigh your rights and freedoms. For example, we may process your personal data to:
- Protect you, us or others from threats (such as security threats or fraud);
- Comply with laws that apply to us;
- Enable or administer our business, such as for quality control, consolidated reporting, and customer service;
- Manage corporate transactions, such as mergers or acquisitions;
- Understand and improve our business or customer relationships generally.
- Notify you of changes in the Service.
Section 16 – Additional Rights of Residents in Designated Countries
If you are a resident of one of the Designated Countries you have the right to file a complaint with the Irish Data Protection Commissioner, whose contact details can be found here.
Lynda.com California Consumer Privacy Act Notice
Effective January 1, 2020
- We Do Not Sell Your Personal Information
- Your CCPA Rights
- The CCPA Categories of Personal Information We Collect and the Sources
- The CCPA Categories of Personal Information We Share for a “Business Purpose”
1. We Do Not Sell Your Personal Information
The CCPA requires us to disclose whether we sell your personal information. We do not sell your personal information.
2. Your Rights Under the CCPA
The CCPA provides Californians with the following rights:
2.1 Requests for Information
You (or your authorized agent) can request a copy of your personal information by submitting a ticket to our support team here. Under the CCPA, you can also request that we disclose how we have collected, used, and shared your personal information over the past 12 months, including the categories of personal information we collected and our purposes for doing so; the categories of sources for that information; the categories of third parties with whom we shared it for a business purpose and our purposes for doing so. Companies that sell personal information (we do not) must make additional disclosures.
2.2 Your Right to Opt Out of Sales
We do not sell personal information, so we don’t have an opt out.
2.3 Your Right to Notification
Under the CCPA, a business like Lynda.com cannot collect new categories of personal information or use them for materially different purposes without first notifying you.
2.4 Nondiscrimination for exercising your CCPA Rights
The CCPA prohibits businesses from discriminating against you for exercising your rights under the law. Such discrimination may include denying services, charging different prices or rates for services, providing a different level or quality of services, or suggesting that you will receive a different level or quality of goods or services as a result of exercising your rights.
2.5 Your Right to Delete Personal Information
Like all of our members, you can request that we delete your personal information by closing your Lynda.com account. You also can request that we delete specific categories of personal information by submitting a ticket to our support team here. We honor such requests, unless an exception applies, such as when the information is necessary to complete the transaction or contract for which it was collected or when it is being used to detect, prevent, or investigate security incidents, comply with laws, identify and repair bugs or ensure another consumer’s ability to exercise their free speech rights or other rights provided by law.
3. The CCPA Categories of Personal Information We Collect and the Sources
4.1 Auditing Interactions
We may share the types of personal information listed in Section 3 with partners, service providers and related companies, in order to audit interactions and transactions, such as information used for instructor royalty calculation.
4.2 Security Purposes
In order to secure our Services, including to detect, prevent and investigate security incidents or violations of our policies or applicable laws, we may share the types of personal information listed in Section 3 with with our partners, service providers, law enforcement and related companies.
4.3 Service Improvements
In order to improve our Services (such as to identify bugs, repair errors or ensure that services function as intended) or conduct internal research and analysis to improve our technology, we may share the types of personal information listed in Section 3 with our partners, service providers and related companies.
4.4 Service Providers and Other Notified Purposes
We may share the types of personal information listed in Section 3 with Service Providers, as defined by the CCPA, in order to have them perform services specified by a written contract or with others for a notified purpose permitted by the CCPA (e.g., to respond to law enforcement requests).