Take an in-depth look at Voice over IP (VoIP) protocols and components, and discover how to troubleshoot VoIP calls.
- [Lisa] Voiceover internet protocol, or IP telephony uses the IP network to send voice data in packets. In this course we begin with an overview of voiceover IP and videoconferencing, including TCPIP, DHCP, real time protocols and Skinny. So that you can better troubleshoot your VOIP calls, I'll review network operations, quality of service, DNS, and directory integration.
We'll then take a deep dive into Wireshark statistics, including graphs, service response time, PDU boundaries, and VoIP calls. Hello, my name is Lisa Bock. Are you ready? Let's get started.
- Voice over IP (VoIP) and Unified Communications
- Digitizing a signal
- VoIP components
- Protocols used by VoIP, including TCP/IP and DHCP
- Connecting systems
- Gateways and gatekeepers
- Factors that might affect quality on a VoIP network
- Wireshark statistics
Skill Level Advanced
Learning VoIP and Unified Communicationswith Lisa Bock1h 8m Intermediate
Wireshark: Advanced Tools and Techniqueswith Lisa Bock1h 49m Intermediate
What you need to know4m 11s
1. VoIP Overview
3. Connecting Systems
4. Network Operations
5. Wireshark Statistics
Next steps1m 25s
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