Lisa Bock covers factors that might affect quality on a VoIP network, the importance of managing bandwidth, having the proper equipment, and configuring QOS to improve performance.
- [Instructor] Businesses choose a voiceover IP solution…to save money on phone calls…and because it can integrate…within a unified communication system.…When implementing a voiceover IP solution,…it must ensure the same or better quality…as a tradition telephone network.…Many things can affect voice quality.…Issues include latency, which is the delay…in packet delivery; jitter, which is delay variation…of packet delivery; and packet loss,…which is dropped packets.…
On an internal network, there are a few things…that we can proactively do to ensure…that the network can handle the voice traffic…such as network bandwidth, equipment selection,…and configuring quality of service.…Now, studies show that adding more bandwidth…is not the answer.…A proactive approach is to shape the traffic.…Using a packet shaper can improve the performance…of time-sensitive applications…by throttling back nonessential traffic…and prioritizing the voiceover IP traffic.…
For example, this graphic might represent…what you'll see on a packet shaper dashboard.…
- Voice over IP (VoIP) and Unified Communications
- Digitizing a signal
- VoIP components
- Protocols used by VoIP, including TCP/IP and DHCP
- Connecting systems
- Gateways and gatekeepers
- Factors that might affect quality on a VoIP network
- Wireshark statistics
Skill Level Advanced
Learning VoIP and Unified Communicationswith Lisa Bock1h 8m Intermediate
Wireshark: Advanced Tools and Techniqueswith Lisa Bock1h 49m Intermediate
What you need to know4m 11s
1. VoIP Overview
3. Connecting Systems
4. Network Operations
5. Wireshark Statistics
Next steps1m 25s
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