From the course: Troubleshooting Network Connectivity
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Copper Ethernet failure
From the course: Troubleshooting Network Connectivity
Copper Ethernet failure
- Troubleshooting corporate Ethernet connections is generally a straightforward process as long as you keep it simple. When corporate network connections is down, I like to eliminate the end device as the failure. This will effectively cut the troubleshooting process in half which can save a tremendous amount of time. I generally begin by unplugging the cable from the end device, and connecting it directly to my laptop. If the connection comes up, then it is an issue with the device. If the connection is still failed, then it will be between the cable and the switch. Assuming that the connection issue is from the cable to the switch, I'll move directly to the switch to rule out cable issues. Using a known good cable, I plug my laptop directly into the switch port. If the port comes up, I know the issue is with the cabling. If the port does not come up, I verify that the issue is within the switch. If the switch has additional available ports, I'd verify one of them, then move the…
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