Join Dan Gookin for an in-depth discussion in this video What you should know, part of Troubleshoot Common PC Issues.
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- This course is specific to the PC, which is any desktop or laptop computer hardware that runs the Windows 10 Operating System, and yes, this course is also specific to that operating system. I assume that you have some basic computer knowledge, but nothing sophisticated is required. In this course, I'll show you how to access various tools in Windows, and locate some programs that might not be that obvious to the casual user, so you don't need anything extra for this course, beyond those tools that Windows 10 provides.
These tools include the Settings App, as well as the Control Panel, both of which work together, though in Windows 10, the Settings App is the preferred way to control the system. I'll also show you the Windows Recovery Menu, which is accessed as the PC starts. Some solutions in this course use the Command prompt window, which hearkens back to the PC's early text mode days. These may seem like mysterious tools, but they're useful to the troubleshooting process. Now together, let's troubleshoot common PC issues.
- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Maintaining storage drives
- Restoring network connectivity
Skill Level Beginner
1. PC Trouble
2. Startup and Shutdown Issues
3. Problems and Solutions: Windows
4. Problems and Solutions: Mass Storage
5. Problems and Solutions: Printer
6. Problems and Solutions: Monitors and Graphics
Troubleshooting the monitor3m 54s
7. Problems and Solutions: Peripherals
8. Problems and Solutions: Networking
Checking network software2m 59s
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