Homespun solutions for fixing computer programs, including restarting the PC and other tried-and-true methods, plus one method you definitely want to avoid
- [Instructor] Everyone has a quick remedy for common ailments, whether it's breathing into a bag to stop the hiccups, or opening a stuck lid on a jar by tapping it with a knife handle. These homespun solutions are tried and true because they work. To address technology problems, a similar set of homespun wisdom exists. These solutions are popular, well, because they work. In this movie, I cover two common quick fixes available for computer troubleshooting. They are: restarting, and running a troubleshooter.
The most common quick fix for technology trouble is to restart. Turn the gizmo off, wait, then turn it on again. The wait step is necessary to avoid a quick on off cycle, which could potentially damage the electronics, so it's best to pause. Count to 10 or whatever, and then turn on the device. For example, you can unplug a stubborn peripheral, wait, then connect it again. That may fix the problem. Turn the monitor off, wait, turn it on.
Turn off the printer, wait, turn it on. If the device is USB-powered, disconnect the USB cable, then you wait, then you plug it in again. The only time I don't recommend this solution is for an external hard drive or any removable storage medium. In that case you must properly eject the media before you turn it off. A later movie describes those details. To restart the entire computer in Windows, press the Windows key to popup the start menu. Choose Power, and Restart.
The computer turns itself off, and then on again. Often this simple action cures whatever ails the system. When a computer becomes stubbornly stuck, then you need to press and hold the power button. Keep holding that button until the computer turns itself off, which it will do. Wait a few moments, then turn the system on again. Another place where you can get help in Windows is the System Troubleshooter. Tap the Windows key and type trouble. Choose the Troubleshooting item to display the Control Panel's list of troubleshooters.
For example, choose Hardware and Sound to view a list of specific troubleshooters you can run to help diagnose hardware issues. Whether the troubleshooter works or not is iffy. I've had mixed success with a troubleshooter, occasionally resolving an issue, but frequently the troubleshooter resigns without a resolution. Those are the quick fixes. A not-so-quick fix that you might hear people recommend is to reinstall the Windows operating system. This homespun solution was popular in years past, yet it's unnecessary 99 times out of 100.
Instead of reinstalling Windows, I recommend targeted repair using something called System Restore, which is covered in another movie, so if someone recommends that reinstalling Windows is a quick fix, shun them immediately.
- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Maintaining storage drives
- Restoring network connectivity