Join Martin Guidry for an in-depth discussion in this video Troubleshooting boot problems, part of Windows 10: Administration.
- When troubleshooting problems in Windows 10, we sometimes find the need to change the way the system boots. There's a few different ways to do this, and typically, if you have an unsuccessful boot, then the next time you try to reboot, Windows will prompt you for whether or not you would like to boot into Safe Mode. We can also get into Safe Mode by using the MS Config utility. From a command prompt, I'll type in MS Config, and that'll bring up the system configuration dialogue.
The second tab on that is Boot, and at the bottom, I have the option to turn on Safe Boot. In other words, boot into Safe Mode. There are four radio buttons that I'll have to select one of. The first is Minimal, which is the default for Safe Mode, meaning that only minimal device drivers will be loaded. This helps us if we have a corrupt device driver or a device driver we're having trouble uninstalling. This will load a graphical interface, but will not load network connectivity.
The second option is Alternate Shell. This used to be called Safe Mode Command Prompt because it does not load the graphical interface, it only loads a command prompt. This would be if your machine is so broken that the graphical interface no longer works, and you have to do things through command prompt. Obviously, in Windows, we don't want to do the majority of our work through command prompt, but it's possible that maybe you would take a backup or restore a backup from the command prompt, and hopefully that would fix your problems.
The next option is Active Directory Repair, which is probably something you don't need unless you're running a domain controller. The fourth option is Network. This does load the graphical interface and does load the network drivers. So, if you have need to access the network, maybe you have an idea of what your problem is, and you know that there is a utility on your network that will fix the problem, then go ahead and boot into Safe Mode with the network driver, so that you can access that utility on your network.
We also have several checkboxes to the right. No GUI Boot will just simply not share the Windows logo as you're booting up. Boot Log will save a detailed text file of everything that happens in the boot process. It'll save that to your default system directory. Base Video, what this does is instead of loading your typical video driver, it loads a minimal video driver that'll put you into VGA mode.
Your screen certainly won't look very good, you won't get very good resolution, but if your video driver is corrupt, it will allow you to replace that driver. The last one, OS Boot Information, will give us the name of each driver as it's being loaded. So, we can see a list of every driver loaded, and the sequence in which they are loaded. So, if you're having problems with your Windows 10 machine booting properly, the first thing you should try is to boot into Safe Mode, with these various options.
Martin first reviews the various editions of both the desktop and mobile versions of Windows 10. This section covers the special features included with the Enterprise edition, and the hardware requirements for some of the new Windows 10 features. Martin also explains installing and updating drivers and configuring and optimizing the OS, including system properties and power options. Then it's a deep dive into Group Policy, including working with local groups, configuring preferences, and troubleshooting Group Policy. Martin also looks at Windows security—authentication and encryption—as well as the boot process, and concludes the course with a brief look at virtualization, networking, and backup and recovery.
- Understanding the different versions of Windows 10
- Installing and updating drivers
- Administering multitasking
- Working with Windows Group Policy
- Adding domain users and accounts to a Windows 10 PC
- Administering BitLocker and EFS
- Understanding the boot process
- Installing Client Hyper-V for Windows virtualization
- Managing Windows Firewall
- Backing up and restoring Windows 10
- Troubleshooting Windows 10