In this video, learn how to follow many clues, to hunt down audio issues, from connections, to various volume settings, and multiple input and output controls.
- [Teacher] In Windows you can quickly test the speakers by clicking the volume notification. Use the gizmo to set overall system volume, but keep in mind that the speakers or your headphones may have additional volume controls. To set more sound software options, right click the volume notification. Choose Playback Devices to see the hardware outputs available on your PC. The one with a green check mark is the default. Select that item and click the Configure button. Click the Test button to ensure that the left and right speakers or your headphones are working.
You can click an individual speaker to test it. To set recording devices, click the Recording tab. The current microphone input is flagged with a green check mark. Choose that item and click Configure to set the microphone volume and input levels similar to what was shown for selecting the sound output levels. When you experience audio trouble, right click the volume notification and choose Troubleshoot Sound Problems. Windows runs a sound troubleshooter which attempts to diagnose and repair various issues.
Work the troubleshooter, responding as necessary to the prompts. If an item presented isn't an issue, just click the Next or skip this step button. If the troubleshooter doesn't work, check to confirm that you're using the latest audio driver. Tap the Windows key and type Device Manager. Choose Device Manager, Control Panel. If any issues are detected with the audio hardware, they'll appear in the audio inputs and outputs area. Malfunctioning hardware is flagged with a tiny yellow icon. To update a driver, choose the proper hardware.
I'm going to choose Speakers Realtek High Definition Audio on this computer. Double click that item. Click the Driver tab, update the driver. I would choose Search automatically for updated driver software. Windows will search the internet to see if you have the best driver installed. If one's found, it's downloaded, and installed automatically. That may fix the issue. Otherwise, if the latest software is installed, then the software isn't an issue. You may be having an audio hardware problem.
On some of my computers, I've experienced endless problems with the microphone not working. The hardware doesn't recognize the microphone's connection. Rather than use the audio jack, the solution I found is to get a USB microphone or a USB headset. This type of peripheral may not have the same audio issues as a traditional microphone. You will, however, need to remember to select the USB microphone when you configure various recording or chat programs or an online game. Locate the Settings within the program, and choose the USB microphone as the recording method.
- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Maintaining storage drives
- Restoring network connectivity