Troubleshooting Common PC Issues for Users
With Dan Gookin
Liked by 3,103 users
Duration: 1h 49m
Skill level: Beginner
Released: 6/1/2021
Course details
Are you a help desk specialist or a go-to technical troubleshooter? If people rely on you to diagnose and fix their computer issues, this course is for you. Join PC expert Dan Gookin as he takes you through a number of diagnostic and repair steps to solve PC problems. First, he explains how to determine if the source is hardware or software related. Then he provides instructions to resolve the most common issues, such as startup errors, shutdown problems, improper system settings, malware, and more. In addition, he demonstrates maintenance techniques to help protect and improve the performance of storage drives, and shows how to address problems you encounter with devices like printers and monitors. He wraps up with tips on restoring network and internet connectivity.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Pavel Filatov
Pavel Filatov
Customer Support/Monitoring 24x7 support/Assistant Project Manager
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Junior Polo
Junior Polo
IT Analyst with French and English (B1 Polish)
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Joshua M.
Joshua M.
Currently working towards my second degree in IT,
Contents
What’s included
- Test your knowledge 8 quizzes
- Learn on the go Access on tablet and phone