Sharing issues with the Problem Steps Recorder


show more Sharing issues with the Problem Steps Recorder provides you with in-depth training on Business. Taught by David Rivers as part of the Windows 7 Essential Training show less
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Sharing issues with the Problem Steps Recorder

On those occasions when you are unable to resolve a computer issue yourself, you may need to solicit outside help. The most difficult thing is to describe what's going on on your screen to that third party. So here in Windows 7, we're going to explore the Problem Steps Recorder that takes screen shots and allows a third party to see exactly what's going on on your screen to better help you. So let's go to the Control Panel. I've already opened it up and click Find and fix problems. So we have gone through the typical steps and we're not able to resolve the issues.

So you will notice on the left-hand side in the Navigation pane here, we've got Get help from a friend. There are some different ways to do that. There is Remote Assistance, but down below you'll notice that we can record a problem that we are having with this computer. So we click the Problems Steps Recorder link. And all that does is it opens up little window that has a record button and a couple ot...

Sharing issues with the Problem Steps Recorder
Video duration: 3m 56s 6h 31m Beginner

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Sharing issues with the Problem Steps Recorder provides you with in-depth training on Business. Taught by David Rivers as part of the Windows 7 Essential Training

Subjects:
Business Education + Elearning
Software:
Windows
Author:
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