Windows comes with a memory diagnostic tool. Running the tool can rule out PC memory as a problem.
- [Narrator] Some hardware problems can really frustrate you. Perhaps you tried swapping out a graphics card or replacing a hard drive and yet the computer still malfunctions. One thing you can check without having to further mess with the hardware is the computer's memory. In this movie I demonstrate the Windows Memory Diagnostic. It's a tool that helps you check your PC's RAM to ensure that it's functioning properly. The memory diagnostic may not fix the problem but it will eliminate the computer's main memory as a potential source. To run the Windows Memory Diagnostic, first ensure that no programs are open and that everything you want to save is saved.
Then tap the Windows key and type memory diagnostic. There it is. Choose Windows Memory Diagnostic desktop app. Now you have two options. Choose the first one, restart now to check and fix problems. Windows shuts down and the PC restarts. When it does, it runs the Memory Diagnostic. The screen is simplistic but informative.
If any errors are encountered, you'll see a notice immediately. Otherwise, the program progresses. It takes a few minutes to complete. When the diagnostic is complete, the computer restarts again. Go ahead and sign in to Windows and after all the start up madness and haste, eventually you'll see a notification describing the results of the Memory Diagnostic. There, and on this computer, no memory errors were detected.
If memory problems were encountered, replace your PC's RAM. All of it. You can do this yourself or pay a dealer to replace the memory and while you're at it, get more memory in your computer which is always a boon to its performance. Now if memory wasn't the problem, you'll need to continue troubleshooting but at least you can move forward and know that memory wasn't the cause of whatever ails the computer.
- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Maintaining storage drives
- Restoring network connectivity