To determine "what just happened?" review the event log, Windows' list of recent events, errors, and problems. It may not solve the problem, but it will lead you in the right direction.
- [Narrator] To discover what's happening…or has happened in your computer,…you can review the Windows Event Log.…The Event Log is a chronical of the computer's activities.…It may reveal the source of trouble,…confirm your suspicions, or point you in the right direction…when you just don't know what the heck is going on.…To peruse those event, run the Event Viewer program.…Tap the Windows key and type Event Space Viewer…and there it is.…Choose the program from the top of the list.…
The Event Viewer window is organized…in a hierarchical structure,…shown on the left side of the window.…The center pane shows details.…The right pane lists actions.…I recommend that you maximize the window as shown here…to take in all the information.…Choose a log file to view.…For example, if you just experienced something odd…or if the computer has experienced something odd.…Say a program has crashed…or you saw an error message about the PC's hardware,…you choose the System Log.…Open Windows logs, and choose System.…
It may take a few moments…
- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Checking and freeing storage
- Fixing common printer issues
- Troubleshooting audio
- Restoring network connectivity
Skill Level Beginner
What you should know1m 3s
1. PC Trouble
2. Startup and Shutdown Issues
3. Problems and Solutions: Windows
4. Problems and Solutions: Mass Storage
5. Problems and Solutions: Printer
6. Problems and Solutions: Monitors and Graphics
Troubleshooting the monitor3m 54s
7. Problems and Solutions: Peripherals
8. Problems and Solutions: Networking
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