Remote Desktop and Remote Assistance

- As we continue to introduce and review…the troubleshooting tools associated…with the Windows 8,…just as a recap, we're talking about those tools…that a desktop or client administrator can use…in order to help troubleshoot local problems…or to remotely access a client's computer…in order to help them diagnose or recover from issues.…We're gonna talk in this module…about remote desktop and remote assistance.…They're effectively the same tools…that have been present since Windows XP or before…with the GUI and the security interfaces…that had been with us since Windows 7.…

This is for practical purposes much like Windows 8…and the 8.1 laptop that I'm using for demo today.…They're very, very much the same.…Rather than replaying the entire thing,…we're just gonna go in and help you remember…some of the key elements.…In order to support remote desktop…or remote assistance on your system,…you've got four elements that need to be configured…correctly on the receiving system…that's going to receive your remote connection.…