Getting to the root of all PC trouble

- [Presenter] At the root of all drama is disobedience.…Nothing happens in a story unless a character…or situation doesn't obey the given rules.…From this nonconformity, the story emerges.…Without it, drama doesn't exist.…Problems with your computer can be dramatic.…But it's not disobedience that causes the trouble.…No, the root of issues you have with your computer,…the situation that leads to just about…anything going awry is change.…PC trouble comes from change.…And that's the topic of this movie.…

When something goes wrong with your computer,…a software program or Windows itself,…the question you must ask is what has changed?…Have you added a peripheral?…Was a software update recently installed?…Did you change a setting?…When you consider these changes it truly helps you…focus on the cause of the trouble.…As an example, my PC's backup program stopped working.…It wouldn't function and I couldn't get it to start.…Then I recalled that there was…a power outage the night before.…That interruption was probably enough…