Discover why things go wrong in a computer, what the key item is that brings about most trouble
- [Instructor] At the root of all drama is disobedience. Nothing happens in a story unless a character or situation doesn't obey the given rules. From this nonconformity, the story emerges. Without it, drama doesn't exist. Problems with your computer can be dramatic, but it's not disobedience that causes the trouble. No, the root of issues you have with your computer, the situation that leads to just about anything going awry is change. PC trouble comes from change, and that's the topic of this movie.
When something goes wrong with your computer, a software program, or Windows itself, the question you must ask is what has changed? Have you added a peripheral? Was a software update recently installed? Did you change a setting? When you consider these changes, it truly helps you focus on the cause of the trouble. As an example, my PC's backup program stopped working. It wouldn't function and I couldn't get it to start. Then I recalled that there was a power outage the night before. That interruption was probably enough to disrupt the backup's regular schedule.
The change affected the system. In the case of my backup not working, the first thing I tried was to restart the computer. That's the general purpose tried and true method to fix most computer glitches, and in this case, it worked. The backup performed flawlessly after the system reset, but my point is that change, the power outage in this case, is what caused the trouble. Evaluating change may not give you the immediate answer, but it does lead you down the proper path.
For example, if you install a new mouse, but the keyboard stops working, then you can guess that the mouse itself, the mouse's drivers, or something related to the installation caused that problem. Sure, the problem could be coincidental, but my experience tells me most of the time it's the thing that changed that tells you where to look first. My point isn't to avoid change, it's just to be alert. That change could cause the trouble, so what do you do? First, you can save your stuff.
Don't install a new program, add a peripheral, or change network settings when you've been working on a document for three hours, and you haven't saved it. That's just silly. Second, ensure that you have a current backup handy. Windows comes with a backup utility, and you need an external storage device or a network drive to make it work, but that's not an excuse to avoid backing up your stuff. In fact, that's my third and fourth points as well, back up is important.
Fifth, just be observant. A solution can be found. Most of the time, PC trouble isn't fatal, and the woe caused by changes is temporary. Finally, one element of change that you can't avoid is time. Things wear out, hardware gets old, software needs updating. A spinning hard drive can last only so long before the bearings wear and you need to replace it. Software updates, they address bugs and fix security issues, but only when you install them.
You can't avoid time, but you can prepare for it. As an example, a hard drive with old bearings makes a hell of a racket. That's an audio clue that the drive is going bad and it needs to be replaced, and when a software update is available, such as a hardware driver, install it. Later movies go into details on this process. You can't avoid Father Time, but you can be proactive. Also, consider that most PCs are good for about four to six years of life. After that, consider getting a new one.
That's because eventually time catches up, and the best way to fix things at that point is to replace the entire system.
- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Maintaining storage drives
- Restoring network connectivity