Learn how to check to see what's printing, cancel a print job, review printing jobs, and get an app for the printer.
- [Instructor] Most printers,…especially the all-in-one models,…feature an interactive control panel.…The screen displays the printer's current status,…offering information about the network connection,…ink level, paper stock, and other stuff.…Even if the printer doesn't feature such a control panel,…it may use a program in Windows that reports its status.…Use this software tool to get more information…about the printer and resolve some issues.…The things you want to do with the control panel…are cancel a print job,…check the printer's overall condition including ink levels,…paper stock, and any jams, and review network settings.…
When you print, the application generates a print job.…The operating system takes over,…sending the job to the printer and giving you the option…of terminating the job if something doesn't go right.…The issue with canceling a print job in Windows is…that the document may print faster than you can cancel.…Once the printer has accepted the job,…Windows is out of the picture.…Otherwise, when you print,…
Author
Released
11/19/2018- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Checking and freeing storage
- Fixing common printer issues
- Troubleshooting audio
- Restoring network connectivity
Skill Level Beginner
Duration
Views
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Introduction
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What you should know1m 3s
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1. PC Trouble
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Getting help on the Internet3m 42s
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Trying a quick fix2m 45s
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2. Startup and Shutdown Issues
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3. Problems and Solutions: Windows
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Starting in Safe Mode3m 59s
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Using System Restore3m 26s
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Accessing the Task Manager5m 44s
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Reviewing events3m 46s
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Fixing Windows2m 47s
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4. Problems and Solutions: Mass Storage
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Checking storage3m 36s
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Freeing storage4m 36s
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5. Problems and Solutions: Printer
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Checking printer status3m 43s
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Updating the printer driver2m 56s
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6. Problems and Solutions: Monitors and Graphics
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Troubleshooting the monitor3m 54s
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7. Problems and Solutions: Peripherals
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Working with USB connections4m 39s
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Troubleshooting audio3m 7s
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8. Problems and Solutions: Networking
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Checking network software2m 49s
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Checking network hardware4m 55s
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Conclusion
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Next steps41s
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Video: Checking printer status