Learn how to check to see whether the local network is up, confirming the network connection, and running the network troubleshooter.
- [Instructor] The network is down,…but which network is that?…Is it the local network or the big network, the internet?…Both of these networks operate together,…even if you have only one PC connected…to a modem or router, you still have…a local network as well as the internet.…To sleuth the problem, you start in Windows.…Check the local network, summon the Network…window, press the Windows and E keyboard shortcut,…and choose Network from the Navigation pane.…This window should populate with various network devices,…including any other PCs on the network,…network printers, media drives, and so on.…
If this window is blank, the issue lies…with the local network.…The second and more specific place…to look is the network guy on the taskbar.…If this icon shows a yellow warning sticker,…then something's up with the network.…Click the icon once to see…a quick overview of network status.…Here, you see that the network is connected.…For more details, choose Network and Internet Settings.…The Status window in the Settings app…
Author
Released
11/19/2018- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Checking and freeing storage
- Fixing common printer issues
- Troubleshooting audio
- Restoring network connectivity
Skill Level Beginner
Duration
Views
Related Courses
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Introduction
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What you should know1m 3s
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1. PC Trouble
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Getting help on the Internet3m 42s
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Trying a quick fix2m 45s
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2. Startup and Shutdown Issues
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3. Problems and Solutions: Windows
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Starting in Safe Mode3m 59s
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Using System Restore3m 26s
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Accessing the Task Manager5m 44s
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Reviewing events3m 46s
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Fixing Windows2m 47s
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4. Problems and Solutions: Mass Storage
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Checking storage3m 36s
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Freeing storage4m 36s
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5. Problems and Solutions: Printer
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Checking printer status3m 43s
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Updating the printer driver2m 56s
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6. Problems and Solutions: Monitors and Graphics
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Troubleshooting the monitor3m 54s
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7. Problems and Solutions: Peripherals
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Working with USB connections4m 39s
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Troubleshooting audio3m 7s
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8. Problems and Solutions: Networking
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Checking network software2m 49s
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Checking network hardware4m 55s
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Conclusion
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Next steps41s
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Video: Checking network software