Explore restarting the modem, restarting the network, troubleshooting Wi-Fi connections, and learn some tips for properly configuring a router and setting up a Wi-Fi network.
- [Instructor] Network hardware trouble festers…in several locations.…The good news is that most network hardware…is pretty reliable.…Also, the fixes are kind of simple.…For example, and most internet service providers…relate this troubleshooting technique,…to solve internet connection issues,…turn off the broadband modem, wait about 30 seconds,…and then turn it back on.…Of course, turning it off really means unplugging the thing.…I do this often enough that I've wrapped colored tape…around the broadband modem's power cord.…
I just unplug the cord, wait, then plug it back in again.…Most of the time, this trick solves the problem.…If unplugging the modem doesn't work,…then you must unplug the modem and the router.…That's assuming that the network has both devices separate.…When you power down both the modem and the router,…reconnect the modem first.…Wait for all its lights to come on,…specifically the ready light, if it has one.…After the modem is up, plug in the router.…When the router is up and running,…the rest of the network should be active.…
Author
Released
11/19/2018- Diagnosing the causes of PC issues
- Troubleshooting hardware and software
- Performing startup and system restore steps
- Accessing the Task Manager
- Using the Registry Editor
- Fixing Windows
- Checking and freeing storage
- Fixing common printer issues
- Troubleshooting audio
- Restoring network connectivity
Skill Level Beginner
Duration
Views
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Introduction
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What you should know1m 3s
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1. PC Trouble
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Getting help on the Internet3m 42s
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Trying a quick fix2m 45s
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2. Startup and Shutdown Issues
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3. Problems and Solutions: Windows
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Starting in Safe Mode3m 59s
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Using System Restore3m 26s
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Accessing the Task Manager5m 44s
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Reviewing events3m 46s
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Fixing Windows2m 47s
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4. Problems and Solutions: Mass Storage
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Checking storage3m 36s
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Freeing storage4m 36s
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5. Problems and Solutions: Printer
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Checking printer status3m 43s
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Updating the printer driver2m 56s
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6. Problems and Solutions: Monitors and Graphics
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Troubleshooting the monitor3m 54s
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7. Problems and Solutions: Peripherals
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Working with USB connections4m 39s
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Troubleshooting audio3m 7s
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8. Problems and Solutions: Networking
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Checking network software2m 49s
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Checking network hardware4m 55s
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Conclusion
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Next steps41s
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Video: Checking network hardware