Heuristic evaluations help your team find any big interface issues before your users do. Learn how the technique saves time and money before usability testing, and get a handout you can use when you run your own heuristic evaluations.
- There's no point running a usability test … when you already know things are wrong with your design. … A fast checkup against a set of best practices … will often give you plenty to fix without the hassle … and cost of running a set of test sessions. … These interface best practices aren't so much rules … as guidelines, or heuristics. … That's how heuristic evaluations got their name. … You probably already do bug bashes to find code issues. … Heuristic evaluations are the same kind of thing … for interface issues. … They're a fun activity to do as a team, … and a good way for everyone to learn about user experience. … Jakob Nielsen, who first described … the heuristic evaluation technique, … describes 10 broad areas of interface design … that can really make a difference when you get them right. … The first one is probably the most general. … Can users always tell what's going on? … Not you, with your deep knowledge of the system, … but a regular user. … Next, are messages displayed in language …
Note: Because this is an ongoing series, viewers will not receive a certificate of completion.