Join Luke Wroblewski for an in-depth discussion in this video Help and tips, part of Web Form Design Best Practices.
While labels ask people the questions we need them to complete in the web form,…the questions we ask them might not always make sense to everybody.…In those situations, we may turn to Help and tips to help clarify what we mean.…In particular, if within a web form we are asking for unfamiliar data or people…may question why we are asking them for specific data or maybe there is…recommended ways of providing an answer or if certain things are optional, help…and tips can really help clarify things.…While a little bit of help in a web form goes a long way.…
Examples where there's too much can quickly overwhelm a form and turn people…off, and as I mentioned earlier, usually examples of too much Help text are sign…of a broader usability problem that play.…In other words, people might not understand the big concept or why they're being…asked for something and no amount of Help text could help that.…When we do enter a situation though where a lot of help is required, there…are dynamic solutions that we can turn to, to help manage things through…
- Understanding why forms matter
- Deciding on the form length and structure
- Adding tabs to a form
- Creating required fields
- Adding input masks
- Creating selection-dependent inputs and actions
- Displaying success and error messages
- Adding inline validation
- Understanding gradual engagement
- Enabling touch and audio input on devices
Skill Level Appropriate for all
1. Form Organization
2. Form Interaction
3. Moving Beyond Static Forms
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