Errors


show more Errors provides you with in-depth training on Web. Taught by Luke Wroblewski as part of the Web Form Design Best Practices show less
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Errors

We can do our best with asking clear questions using form labels, providing great efforts as using Form Input Fields, and laying things out appropriately, but errors still may happen. When they do, we want to do our best to resolve them as quickly as possible. Let's look at how we do that. Not too long ago I was asked to register for the Fairmont President's Club. This is a club for people who stayed at the hotel more than once. I was given a card number and asked to fill in this form, pretty much no problem. Went through the form, and, can you tell what happened? Somewhere on this form is actually an error message.

Down at the bottom of three paragraphs of text, we see some bold text, which tells me, hey, we are sorry, but we can't actually find that card number. Please verify the number and try again. Well, how exactly do I do that? It doesn't really seem like there is an opportunity to do so on this page. This indicates a number of problems with the way that Fairmont ha...

Errors
Video duration: 7m 15s 3h 46m Appropriate for all

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Errors provides you with in-depth training on Web. Taught by Luke Wroblewski as part of the Web Form Design Best Practices

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Web
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