Join David Hogue for an in-depth discussion in this video Handling errors and error messages, part of Applied Interaction Design.
We're back on the first step of the checkout process on the original Hansel…and Petal website. And we were just talking about the fact…that this Date selector down at the bottom.…I have to type in this information, and I just manually typed in May 13, 2013.…I'm worried that this might not be valid information, it might be a mistake.…Actually, let's talk about that for a second.…Let's make a distinction between mistakes and errors.…Most of the time, when we're talking about Interaction design, we're very worried…about errors. When something happens that actually stops…or interferes with the completion of a process, we don't go any further forward.…
Everything comes to a grinding halt. On the other hand, a mistake is an…incorrect choice or wrong information. It doesn't prevent the process from moving…forward, but the outcome may not be what I desired.…Just give you a quick example. If I have say, a $1,000 in a bank account,…and I'm trying to transfer a $100 to you, if I accidentally type in one $1,000 as…
- Defining a customer scenario
- Improving navigation
- Working with content in grids
- Establishing a sense of place on category pages
- Exploring infinite scroll and pagination methods
- Using tooltips to deliver contextual content
- Working with light boxes and layers
- Improving form structure
- Handling errors and presenting effective error messages
- Comparing the original site to the enhanced site
Skill Level Beginner
2. Category Pages
3. Detail Page and Mini-Cart
Understanding motivation3m 30s
4. Content Pages
6. Cart and Checkout
Next steps1m 32s
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