From the course: Learning Troubleshooting for Web Developers

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Determine where to ask

Determine where to ask

From the course: Learning Troubleshooting for Web Developers

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Determine where to ask

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- [Instructor] Recently, I was hanging out in a Facebook group for web designers. It's a place where people can swap tips, ask for advice, or share their experience. Somebody posted a very specific question about an issue they were having with an Adobe product. My first thought when I saw this question was, "Why isn't he posting this in an Adobe support forum?" The likelihood of somebody in a web designer group knowing the answer to a very specific question was pretty low, and unfortunately, his question just sat there unanswered. I bring up this story because it's important that you ask troubleshooting questions in the right place. Maybe that's a support forum, maybe it's a GitHub issue on a project, maybe it's at a Facebook group, but after you've made your best effort to get to the root of your problem, do your homework to make sure your posting in the most appropriate spot. So, what do I mean by "do your homework"? Well, here are some ways to figure out the best place to post…

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