In this video, learn how to make the interface pleasant to use.
- [Instructor] There's an approach to crime prevention…called the broken windows theory of policing.…It suggests that if there's evidence of petty crime…in a neighborhood like windows being broken…or graffiti on walls, then people start to realize…they can get away with bigger or more serious crimes…so the neighborhood gets progressively more dangerous.…The theory says that if you stop the small crimes,…you won't have to deal with the big crimes.…We could say the same thing about interface design too.…If we fix the small annoyances…that users didn't even know they had,…it'll greatly improve their overall experience.…
It's easy for us to find these annoyances…just by observing people doing their work,…especially when we see them performing the same workaround…several times or hear them say things like:…it's always been that way or…I always make that mistake…or I hate it when...…Obviously, by the time the annoyances…are in the code, it's too late.…The easiest way to prevent annoyances is to start…with the minimum possible amount of interface.…
- Designing around human limitations
- Telling stories
- How we group the things we see
- Making standard and consistent interfaces
- Smart defaults
- Reducing system latency and communicating during delays
- Making error messages into useful dialogs
- Designing for delight
Skill Level Beginner
1. How Brains Work
2. How We See Things: Perception Principles
3. Real-World Metaphors: Physical Concepts
4. Telling a Story: Workflow Concepts
5. Communicating through the UI
6. Designing for Delight
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