From the course: Web Career Clinic
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Build repeat business
From the course: Web Career Clinic
Build repeat business
- [Lauren] Hi, I'm Lauren Bacon and this is the Web Career Clinic where I explore how to build a career you love making good stuff on the web. Today I wanna talk about building repeat business and other ways to get more business from your existing clients by nurturing your relationships with them. If you're a freelancer or you work in an agency this episode is for you. Take a moment to think about the last few purchases you made. How many of them were from vendors you'd never bought anything from before? And how many were from places you'd shopped at in the past? If you're like most people you make a habit of going back to the same trusted places again and again. Once you've had a positive experience it establishes enough trust in that company that the next purchase is a little more friction-less. You know what to expect, the quality and price meet your standards, and maybe you even got to know someone there whose advise you're willing to take. We all make these kinds of repeat buying…
Contents
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How to network and enjoy it4m 31s
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Interview: Aminatou Sow10m 4s
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Freelance, agency, or in-house6m 20s
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The informational interview5m 28s
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Interview: Erin Anacker15m 15s
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How and when to pick a lane5m 51s
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Real-world experience4m 33s
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Interview: Marie Poulin7m 5s
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How to plan for the future5m 52s
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Work better with clients4m 52s
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Interview: Paul Jarvis14m
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Keep up with new tech4m 49s
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Get better design feedback5m 33s
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Interview: Shannah Segal16m 27s
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Cross-train: Code for designers5m 17s
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Choose a coding platform5m 36s
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Interview: Tim Hassed14m 22s
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Cross-train: Design for programmers5m 54s
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Web vocab: Acronyms6m 7s
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Interview: Uchechi Kalu Jacobson25m 10s
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Cross-train: Business vs. creativity6m 22s
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Web vocab: Deliverables5m 35s
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Interview: Lorissa Shepstone8m 52s
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Build repeat business6m 19s
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Expand your team4m 52s
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Interview: Kronda Adair15m 33s
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Intro to pair programming5m 55s
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Remote vs. on-site: What suits you best?4m 52s
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Interview: Angie Byron22m 4s
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How to handle scope creep6m 56s
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Define your niche4m 42s
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Interview: Adam Connor20m 19s
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Getting to sign-off4m 47s
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Project management lightning round8m 45s
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Interview: Denise Jacobs15m 51s
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Quick and simple user testing8m 57s
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Optimization7m 40s
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Interview: Arianne Foulks14m 58s
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The secret to mastering a skill: Teach5m 27s
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Accessibility8m 14s
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Interview: Sara Wachter-Boettcher20m 55s
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Collaborate with long-distance clients6m 12s
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Junior, intermediate, and senior: Moving up6m 26s
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Interview: Jer Thorp21m 32s
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Must have templates4m 7s
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Diversity in tech5m 49s
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Time-saving WordPress content hacks6m 10s
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Interview: User Behavior4m 45s
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Interview: 3 things about colour psychology8m 24s
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Superstar Wisdom Supercut: Main Themes12m 57s
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Superstar Wisdom Supercut: Success Factors12m 4s
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Questions for a Fulfilling Career7m 35s
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