From the course: Web Career Clinic

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Build repeat business

Build repeat business

- [Lauren] Hi, I'm Lauren Bacon and this is the Web Career Clinic where I explore how to build a career you love making good stuff on the web. Today I wanna talk about building repeat business and other ways to get more business from your existing clients by nurturing your relationships with them. If you're a freelancer or you work in an agency this episode is for you. Take a moment to think about the last few purchases you made. How many of them were from vendors you'd never bought anything from before? And how many were from places you'd shopped at in the past? If you're like most people you make a habit of going back to the same trusted places again and again. Once you've had a positive experience it establishes enough trust in that company that the next purchase is a little more friction-less. You know what to expect, the quality and price meet your standards, and maybe you even got to know someone there whose advise you're willing to take. We all make these kinds of repeat buying…

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