From the course: Making User Experience Happen as a Team
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The danger: Too much work
From the course: Making User Experience Happen as a Team
The danger: Too much work
- Say you turn out to be really good at communicating the value of the work you do and all of a sudden, too many teams want your involvement. What can you do? You have a set user experience team size, and having them work over time is not a sustainable solution so you have to work out which teams you'll support and which ones you won't, and how you're going to still keep everyone engaged in thinking about user experience. Let's consider the criteria you'd use to decide whether to work with a team or not. There are a couple of factors that might be important here. First, are there any high cost, high visibility projects in relatively untested areas? Those have a high potential risk to the company, so they definitely benefit from a large degree of user experience help. So too, do maintenance projects that will change a piece of user experience that's used by many people. The cost of messing up in the situation is high, so there's a good justification for user experience involvement…
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