In this course, Freelance UX: Managing Clients, you’ll get a broad stroke overview of some of the major things you need to consider when it comes to client communication and relationships while working in a freelance web or app project. Things like having productive client discussions, gathering feedback from clients, getting paid, and more.
- [Brian] In this course, Freelance UX: Managing Clients, you'll get a broad stroke overview of some of the major things you need to consider when it comes to client communication and relationships while working in a freelance web or app project. Here are the topics we'll be covering in this course. We're going to talk about initial client discussions. And usually, I mean this to be the kickoff meeting, that type of thing, when you get the job for instance, but some of this will apply to when you first approach a client.
We'll also talk about project expenses. And that basically means, how do you justify some of these expenses? Because not all clients know what things mean or what they need necessarily, and you need to be able to do that. We'll talk about wireframing, prototyping, what those mean, how they work, how you get it in front of the client, et cetera. We'll also talk about project review. Now that could mean things like a weekly meeting. It could mean a design review, where you're trying to actually show them a prototype and have them walk through it for instance and gather feedback.
We'll discuss different ways to gather and process feedback. And that means, if you have let's say a prototype and you want to share it with someone, it could be maybe a hand-drawn sketch that you're trying to share with people, or it could be using a tool like Proto.io or Marvel App, or something like that, how do we get feedback? And finally, well, how do you get paid? That's not a magic bullet. I'm not going to tell you that you're going to look at three things on a slide and say, "I got it, always going to get paid on time." But these are things that over time, I've come to embrace to try and get paid on time.
While this list most definitely isn't everything you'll face while you'll go through a freelance project, it does cover the topics you need to be aware of at least to start. Every project is different, and it's important to understand that with every new project comes knowledge that you can apply to the next.