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Understand good observation techniques

Understand good observation techniques: UX Design Techniques: Analyzing User Data
Understand good observation techniques: UX Design Techniques: Analyzing User Data

Your observation and interviewing technique can make or break a user site visit. There is a difference between active observation and the passive way we normally observe. Learn how changes to your attitude can turn participants off or get them to open up. See which recording tools work well and which create issues.

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Skill Level Intermediate
30m 25s
Duration
12,846
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Skills covered in this course
Web User Experience Web Design Web Foundations

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